Job Description
Receptionist Role
Burlington, MA
Part-Time Contract Role - 30 Hours Per Week - Day Time Hours
$27/hour
Scope of Services
Provide on-site coordination and monitoring services to support a GMP-regulated life sciences facility by maintaining controlled access, ensuring personnel safety, and protecting facility, equipment, and operations.
Core Responsibilities
- Control and monitor facility access in accordance with approved badge levels, access permissions, and after-hours requirements.
- Verify identity and authorization of employees, visitors, contractors, and vendors using government-issued identification and access credentials.
- Manage visitor registration, badging, and escort requirements using the approved visitor management system.
- Monitor surveillance, alarm, and access control systems and notify management team of security or safety events.
- Conduct routine interior and exterior walks and inspections to identify security risks, safety hazards, or abnormal conditions.
- Monitor cafeteria consumable inventory and monitor conference room booking, client and internal personnel.
- Party coordinator for holidays and special events.
- Monitor and distribute incoming and outgoing mail.
- Communicate effectively with facility management for visitors and emergency responders as required.
- Responsible for supporting the facility management team with client site visits, scheduling and catering needs.
- Assist with recruitment activities, including coordination of interviews and communication with new hires.
- Coordination for new employee onboarding i.e., safety training, badge issuance, GDP Quality Training, HR related topics.
GMP & Compliance Expectations
- Adhere strictly to site procedures, and GMP requirements.
- Maintain accurate, legible, and traceable records to support audits and inspections.
- Immediately escalate conditions that could impact personnel safety, facility security, or regulated operations.
- Maintain professional conduct, appearance, and confidentiality at all times.
Contractor Requirements
- Contractor personnel shall be trained on site-specific security and safety procedures prior to assignment.
- Contractor shall ensure proper shift coverage, handoff, and continuity of services.
- Contractor personnel must comply with all facility security, safety, and confidentiality requirements.
- All incidents or deviations shall be promptly reported and documented.