Job Description
Job DescriptionDescription:
About Us
From weddings and celebrations to corporate gatherings and major sporting productions, our team works behind the scenes to bring events to life. We take pride in delivering exceptional experiences, embracing creativity, and making every event run seamlessly.
We believe extraordinary events start with extraordinary people. If you take pride in your work, enjoy collaborating with a supportive team, and want to be part of something bigger, you’ll feel at home here.
About the Job
The Event Rental Consultant in the Tent Division is an end-to-end sales specialist who guides clients from the initial lead to the final close. The Event Rental Consultant collaborates with cross-functional teams (like operations and warehouse) to ensure smooth event installations while driving revenue and fostering long-term client relationships. The Event Rental Consultant plays a key role in the tent department, is based in the Woburn office, and is responsible for $1-1.5 million in revenue annually.
What You’ll Do
- Deliver elite client service by responding to incoming inquiries within one business day
- Provide warm, hospitable phone consultations to build immediate rapport and craft accurate quotes for tent and event needs
- Serve as the premier tenting expert, guiding clients through product selection, order evolution, and design solutions
- Master proprietary software to orchestrate seamless delivery, return logistics, labor pricing, and billing schedules
- Maintain project integrity by verifying order details, managing revisions, securing event deposits, and collecting final payments
- Collaborate and grow by participating in weekly collaborative sales meetings
- Proactively maintain and expand strategic accounts
- Conduct inspiring on-site visits to analyze venue spaces, partnering with our general equipment teams for flawless execution
- Champion creative problem-solving to resolve inventory challenges and optimize rental availability
Requirements:
What You Bring
Required
- 1-3 years of experience in one of the following industries: Event Rental, Festival Production, Hospitality, Customer Service, or Sales.
- Excellent written and verbal communication skills
- Must be able to work weekends when needed
- Proficiency in Microsoft Office
- Willingness to travel to client sites
Nice to Have
- Bachelor’s Degree in a Hospitality-related field
What Makes Us Special
Compensation and Benefits
- Competitive pay: $25-$28 per hour + commission
- Paid time off and company holidays
- Comprehensive benefits package including:
- Medical, Dental, and Vision Insurance
- Company-Paid Basic Life and AD&D Insurance
- Short-Term and Long-Term Disability
- Telehealth and Wellness programs
- Flexible Spending Accounts (FSAs)
- Employee Assistance Program
- 401(k) with employer matching
Our Culture & Work
- A team that has your back: We work across sales, warehouse, logistics, and operations to make every event successful. When challenges come up, our teams step in and support each other.
- Work that creates real moments: Every event represents something meaningful—a wedding, a celebration, a milestone, or a major gathering. Our work helps create experiences people remember for years.
- Pride in craft and reliability: We deliver consistently and professionally. Our team cares about the details, the quality of our products, and the experience we provide.
- Opportunities to grow: As we continue to expand, we invest in development, training, and career growth across roles, departments, and locations.
- Innovation and creativity: We encourage fresh ideas and empower our teams to find new ways to deliver exceptional events.
- Fun with impact: We work hard, support each other, and take pride in being part of something meaningful.