Job Description
Take customer order entries and assign work to other team members.
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Uses Salesforce to interpret requests and assign tasks.
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Responsibilities
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- Communicate with customers via phone, email and chat
- Provide knowledgeable answers to questions about product, pricing and availability
- Work with internal departments to meet customer's needs
- Data entry in various platforms
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Qualifications
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- At least 1 - 3 years' of relevant work experience
- Excellent phone etiquette and excellent verbal, written, and interpersonal skills
- Ability to multi-task, organize, and prioritize work
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