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Customer Service Representative III

PublishedPublished: 6/14/2022

Job Description

Take customer order entries and assign work to other team members.

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Uses Salesforce to interpret requests and assign tasks.

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Responsibilities

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  • Communicate with customers via phone, email and chat
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  • Provide knowledgeable answers to questions about product, pricing and availability
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  • Work with internal departments to meet customer's needs
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  • Data entry in various platforms
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Qualifications

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  • At least 1 - 3 years' of relevant work experience
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  • Excellent phone etiquette and excellent verbal, written, and interpersonal skills
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  • Ability to multi-task, organize, and prioritize work
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