<h3>Job Description</h3>
Job Description
Job Description of duties and responsibilities: 
<ul>
<li>Monitor accounts to identify outstanding debts </li>
<li>Review and take action daily on credit hold accounts with new orders to be released. </li>
<li>Identify outstanding account receivables. </li>
<li>Investigate historical data for payments and outstanding invoices. </li>
<li>Take action in order to encourage timely payments. </li>
<li>Conduct account reconciliations to ensure billing or disputed issues are resolved </li>
<li>Resolve customer credit issues. </li>
<li>Utilize accounting software to track accounts and update payment status </li>
</ul>
&nbsp; 
Collections Specialist experience should include the following qualifications: 
Proven experience as a Collection Specialist – 2+ years 
<ul>
<li>Excellent knowledge of billing procedures </li>
<li>Knowledge of various collection techniques </li>
<li>Strong collection experience for outstanding balances-minimum of 75-100 outbound calls per week and timely follow-up practices. </li>
<li>Working knowledge of MS Office, Excel and databases </li>
<li>Comfortable working with deadlines and goals </li>
<li>Excellent communication and interpersonal skills </li>
<li>Problem-solving and critical thinking skills </li>
</ul>