Job Description
Job Description
Team Manager | Fast-Casual Bakery Cafe
Lead with authority. Grow with structure.
Join a recognized leader in the fast-casual dining sector where management excellence drives our success. We provide a supportive environment that champions professional development, offering our leadership team the resources they need to facilitate operational efficiency and impactful team management.
We are seeking a dedicated Team Manager to join our cafe leadership unit. In this role, you will leverage your hospitality experience to orchestrate successful shifts, mentor staff, and uphold the rigorous service standards our guests anticipate.
Compensation & Benefits
We offer a robust rewards package designed to support the well-being and financial future of our management professionals:
- Financial Security: Competitive base pay with eligibility for quarterly performance bonuses and a 401(k) plan with company match.
- Health & Wellness: Comprehensive medical, dental, vision, and life insurance, plus optional pet insurance.
- Work-Life Balance: Paid vacation, sick leave, and holidays.
- Perks: Complimentary on-shift meals and unlimited fountain beverages, tuition discounts, and access to a Team Member Assistance Program.
- Growth: structured career advancement pathways and leadership development curricula.
Key Responsibilities
- Operational Excellence: uphold strict food safety protocols and sanitation standards to ensure a safe environment for guests and staff.
- Guest Satisfaction: Drive long-term loyalty by ensuring superior product quality and service execution.
- Team Development: Coach, inspire, and manage associates to exceed Key Performance Indicators (KPIs) regarding sales, speed of service, and order accuracy.
- Talent Acquisition: Actively participate in the interviewing and selection process to build a high-performing team.
- Culture Building: Foster a professional environment rooted in trust, growth, and collaborative success.
Candidate Profile & Requirements
- Experience: Minimum 1+ years of restaurant management experience preferred, with a proven track record of leading teams in a fast-paced environment.
- Certification: ServSafe certification is required (or the ability to obtain certification upon hire).
- Availability: Must possess the flexibility to work nights and weekends to meet shifting business priorities.
- Physical Requirements: Capability to stand/walk for up to 6 hours and lift/carry objects up to 25 pounds.
- Communication: Strong ability to communicate directives clearly in a high-volume atmosphere.
- Age Requirement: Must be at least 18 years of age.
Note: Employment is conditional upon the successful completion of a background check.