Job Description
Job DescriptionOur client, a Medical Center located in Boston, MA is looking for a Clinical Business Operations and Analytics Manager.
Responsibilities:
- The Business Operations & Analytics Manager serves as a key partner to Sterile Processing and Clinical Support Services leadership, helping ensure the department operates efficiently while providing the data and insights needed to drive performance.
- This hybrid role combines workforce operations, departmental administration, and business analytics.
- Oversees key workforce processes including payroll coordination, time and attendance management, scheduling support, vacation tracking, workforce reporting, and employee management dashboards.
- Develops reports, dashboards, presentations, and data visualizations that help leaders monitor performance, identify trends, and make informed decisions.
- Serve as the primary resource for payroll, time and attendance, scheduling support, vacation tracking, and workforce administration.
- Develop and maintain workforce dashboards and reports related to attendance, productivity, overtime, vacancies, and staffing trends.
- Partner with leaders to support workforce planning, operational decision-making, and departmental performance.
- Design and maintain reports, dashboards, scorecards, and data visualizations.
- Analyze operational and workforce data to identify trends, opportunities, and performance improvement initiatives.
- Prepare executive summaries, presentations, and leadership reports.
- Collaborate with Human Resources, Finance, Information Systems, and operational leaders to support departmental goals.
- Leverage technology and AI-enabled tools to improve reporting efficiency and decision support.
- Ensure the accuracy, integrity, and consistency of workforce and operational data.
Requirements:
- Bachelor's degree in Business, Healthcare Administration, Analytics, Human Resources, Information Systems, or a related field, or equivalent experience.
- Experience supporting workforce operations, payroll, scheduling, time and attendance, analytics, reporting, or business operations.
- Proficiency with Excel and reporting/data visualization tools such as Power BI or Tableau.
- Strong analytical, organizational, and communication skills. Healthcare experience preferred.
Why Should You Apply?
- Health Benefits
- Referral Program
- Excellent growth and advancement opportunities
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