Shelter Case Manager

Catholic Charities of the Diocese of Fall River

Attleboro, MA, USA

Published: 6/14/2022

Full Time

Job Description

Overview

Now Hiring: Shelter Case Manager

Location: Attleboro, MA 02703
Salary: $23.00/hourly

Lead with Heart. Empower Change. Build Hope.

At Ascension House, we believe that every person deserves safety, dignity, and a path forward. Our emergency shelter program serves men and women facing housing crises, providing not just a place to stay, but a supportive community that helps guests take the next steps toward stable housing and lasting independence using a Housing First model.

We’re seeking a Shelter Case Manager who’s ready to make a difference every day. This role is perfect for someone who leads with compassion, thrives in a dynamic environment, and is dedicated to helping others rebuild their lives.

What You’ll Do

As a Case Manager, you’ll be an essential pillar of support for our clients — helping them navigate resources, secure permanent housing, and build life-skills. You’ll:

Help individuals achieve successful placement into stable housing by connecting them with community resources, life-skills training, job coaching, and financial empowerment.
Ensure compliance with EOHLC shelter regulations while delivering client-centered support aligned with the Housing First model.
Meet with each client weekly to evaluate progress, identify potential barriers, and develop actionable strategies.
Assist with housing applications, housing searches, job searches, budgeting goals, and obtaining essential documents like valid IDs, Social Security Cards, and Birth Certificates.
Conduct intake assessments, maintain accurate documentation, manage client case files, and track program data efficiently within HMIS computer programs.
Collaborate with the Shelter Manager and multidisciplinary teams to coordinate supportive services related to mental health, clinical issues, and substance use support.

This is a hands-on, client-facing role requiring strong communication, documentation, and organizational skills to manage a dynamic caseload.

What You Bring

BA/BS in Human Services preferred, along with relevant experience in human services, housing, or homelessness services.
Excellent organizational, assessment, and communication skills.
Computer proficiency with the ability to perform daily tasks within HMIS computer programs, Outlook, Microsoft Word, and Excel.
A reliable, insured vehicle and valid driver’s license required for travel between sites and community outreach.
Bi-lingual skills are a helpful plus!
A strong commitment to ending homelessness, exemplifying our mission with honesty, integrity, and professionalism.

Why You’ll Love Working Here

Join a mission-driven team that changes lives every day.
Make a direct impact in your community through hands-on service.
Work in an environment that values compassion, dignity, and respect.
Gain opportunities for growth, collaboration, and professional development.

Ready to Lead with Purpose?

If you’re ready to bring your dedication and empathy to a team that’s transforming lives, we want to hear from you.

Apply today to join Catholic Charities Family & Refugee Services — and help us build a community where everyone has a place to call home.

Apply now and help us continue building hope at Ascension House.