Job Description
Workplace Experience Coordinator
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Boston, MA | 5 Days Onsite
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Our client is a well-established professional services firm in Boston seeking a highly polished and hospitality-minded Workplace Experience Coordinator to join their growing team.
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This is a unique opportunity for someone who enjoys creating an exceptional in-office experience and thrives in a fast-paced environment. The role will have a strong focus on meeting and guest experience, while also providing general administrative and office operations support.
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Key Responsibilities
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- Coordinate the in-office meeting experience from start to finish, including room setup, guest arrival, food and beverage, and day-of logistics
- Welcome and assist visitors, ensuring a professional and highly personalized experience
- Coordinate with Executive Assistants and internal teams to understand meeting requirements and ensure everything is prepared in advance
- Monitor meetings throughout the day and troubleshoot any issues that arise
- Reset conference rooms and common areas between meetings
- Coordinate catering, refreshments, and other hospitality needs
- Assist with office operations, including mail, inventory, supplies, expenses, and general administrative tasks
- Provide support for internal events, special projects, and other office initiatives
- Assist with marketing-related administrative projects as needed
- Work closely with the broader administrative team to ensure a seamless day-to-day office experience
- Jump in wherever needed with a true "no job is too small" mentality
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What We're Looking For
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- Previous experience in hospitality, workplace experience, office coordination, events, or a related field
- Exceptional customer service and interpersonal skills
- Professional, polished, and welcoming demeanor
- Highly organized with excellent attention to detail
- Ability to multitask and prioritize in a busy, high-volume environment
- Strong communication and follow-through skills
- Comfortable working independently while also being a collaborative team player
- Proactive, resourceful, and willing to pitch in wherever needed
- Comfortable with an early morning schedule and working onsite five days per week
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This is an excellent opportunity to join a growing organization that places a strong emphasis on its people and workplace experience. The company offers exceptional benefits and perks, including fully covered medical insurance, an onsite gym, food and other employee amenities, as well as additional incentive compensation and profit-sharing.
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This search is being conducted by Monument Staffing on behalf of our client.