Job Description
Job DescriptionHVAC Service Manager
Job Title: HVAC Service Manager
Salary: $150,000 - $200,000
Location: Somersville, MA
About the Role
We are seeking an experienced and driven HVAC Service Manager to lead our service department. This role is responsible for overseeing daily service activities, managing field technicians, ensuring customer satisfaction, and driving operational efficiency and profitability.
Key Responsibilities
- Supervise, mentor, and support a team of 20 HVAC service technicians
- Lead the team to schedule and prioritize service calls to maximize efficiency and response times
- Ensure high-quality workmanship and adherence to safety standardsHandle escalated customer concerns and maintain strong client relationships
- Monitor key performance metrics (KPIs) and implement improvements
- Manage inventory, tools, and service vehicles
- Collaborate with sales and installation teams for seamless operations
Qualifications
- 5+ years of experience in HVAC service, with at least 2 years in a leadership role
- Strong knowledge of commercial HVAC systems
- Proven leadership, communication, and organizational skills
- For this position, you must be currently authorized to work in the United States without the need for sponsorship for a non-immigrant visa. This job was first posted by CyberCoders on 04/07/2026 and applications will be accepted on an ongoing basis until the position is filled or closed.CyberCoders is proud to be an Equal Opportunity Employer
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, sexual orientation, gender identity or expression, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, status as a crime victim, disability, protected veteran status, or any other characteristic protected by law. Our hiring process includes AI screening for keywords and minimum qualifications. Recruiters review all results. CyberCoders will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable state and local law, including but not limited to the Los Angeles County Fair Chance Ordinance, the San Francisco Fair Chance Ordinance, and the California Fair Chance Act. CyberCoders is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. Individuals needing special assistance or an accommodation while seeking employment can contact a member of our Human Resources team at Benefits@CyberCoders.com to make arrangements.