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<h3>Job Description</h3>
Job DescriptionJob Description 
ABOUT THE JOB
Do you know why Domino's Pizza hires so many drivers? Well, aside from the fact that our delicious pizza is the perfect solution for dinner for families all across the nation - we do it because we can. What do we mean by that, you ask? We mean that we offer a great flexible schedule that offers the hours you're looking for. That means you're free when you need to be. You'll have plenty of time left over for school, to hang with your friends, or whatever. Even if you need a second job for some extra cash, Domino's Pizza is the perfect place for you.
Right now Domino's is looking for qualified drivers to staff stores in your area. We're growing so fast it's hard to keep up, and that means Domino's has lots of ways for you to grow (if that's what you want), perhaps to management, perhaps beyond. Whether it's your hobby, main-gig, or supplemental job, apply online. We're bound to have just the thing for you.
JOB REQUIREMENTS AND DUTIES
 You must be 18 years of age and have a valid driver's license with a safe driving record meeting company standards as well as access to an insured vehicle which can be used for delivery. You should possess navigational skills to read a map, locate addresses within designated delivery area and must be able to navigate adverse terrain including multi-story buildings.
.
ADVANCEMENT
Many of our team members began their careers as delivery drivers and today are successful Domino's franchise owners. From delivery driver to management, general manager to franchisee or Manager Corporate Operations, our stores offer a world of opportunity.
DIVERSITY
Our mission is to recognize, appreciate, value and utilize the unique talents and contributions of all individuals. To create an environment where all team members, because of their differences, can reach their highest potential.
SUMMARY STATEMENT
We take pride in our team members and our team members take pride in Domino's Pizza! Being the best pizza delivery company in the world requires exceptional team members working together. At Domino's Pizza, our people come first!
QUALIFICATIONS
General job duties for all store team members
Operate all equipment. Stock ingredients from delivery area to storage, work area, walk-in cooler. Prepare product. Receive and process telephone orders. Take inventory and complete associated paperwork. Clean equipment and facility approximately daily.
Training
Orientation and training provided on the job.
Communication Skills
Ability to comprehend and give correct written instructions. Ability to communicate verbally with customers and co-workers to process orders both over the phone and in person.
Essential Functions/Skills
Ability to add, subtract, multiply, and divide accurately and quickly (may use calculator). Must be able to make correct monetary change. Verbal, writing, and telephone skills to take and process orders. Motor coordination between eyes and hands/fingers to rapidly and accurately make precise movements with speed. Ability to enter orders using a computer keyboard or touch screen.
WORK CONDITIONS
Exposure to
Varying and sometimes adverse weather conditions when removing trash and performing other outside tasks. In-store temperatures range from 36 degrees in cooler to 90 degrees and above in some work areas. Sudden changes in temperature in work area and while outside. Fumes from food odors. Exposure to cornmeal dust. Cramped quarters including walk-in cooler. Hot surfaces/tools from oven up to 500 degrees or higher. Sharp edges and moving mechanical parts.
SENSING
Talking and hearing on telephone. Near and mid-range vision for most in-store tasks. Depth perception. Ability to differentiate between hot and cold surfaces.
TEMPERAMENTS
The ability to direct activities, perform repetitive tasks, work alone and with others, work under stress, meet strict quality control standards, deal with people, analyze and compile data, make judgments and decisions.
PHYSICAL REQUIREMENTS&nbsp;including, but not limited to the following:
Standing
Most tasks are performed from a standing position.
Walking
For short distances for short durations. Surfaces include ceramic tile bricks with linoleum in some food process areas. Height of work surfaces is between 36 and 48.
Sitting
Paperwork is normally completed in an office at a desk or table.
Lifting
Bulk product deliveries are made twice a week or more and are unloaded by the team member using a hand truck. Deliveries may include cases of ingredients and supplies weighing up to 50 pounds with dimensions of up to 3' x 1.5'. Cases are usually lifted from floor and stacked onto shelves up to 72 high.
Carrying
Large cans, weighing 3 pounds, 7 ounces, are carried from the workstation to storage shelves. Occasionally, pizza sauce weighing 30 pounds is carried from the storage room to the front of the store. Trays of pizza dough are carried three at a time over short distances, and weigh approximately 12 pounds per tray.
 Pushing
To move trays which are placed on dollies. A stack of trays on a dolly is approximately 24- 30 and requires a force of up to 7.5 pounds to push. Trays may also be pulled.
Climbing
Team members must infrequently navigate stairs or climb a ladder to change prices on signs, wash walls, perform maintenance.
Additional Information 
At Domino's, we are a brand of honesty, transparency and accountability and we want exceptional people like you to join our team! We have continued to prove we “Put our People First” by making sure our work environment is safe and provides stability for you as a team member. The brand continues to deliver the “Power of Possible” to local Domino’s store owners, 90% of which started as delivery drivers and pizza makers in our stores!&nbsp;

Delivery Driver

<h3>Job Description</h3>
Job DescriptionCompany Description 
STS Aerospace in Laconia, NH is searching for a&nbsp;Customer Service Representative&nbsp;to join the team.
Job Description 
Duties and Responsibilities
This position aims to create mutually beneficial relationships that extend beyond the initial purchase. Customer Service coordinates information between supply chain, manufacturing and the customer ensuring prompt responses, outside the box thinking and an understanding of the customer-focused strategy with the importance of building quality relationships. Serves as a liaison between management, sales, production, purchasing, and customers concerning the processing of requests and purchase orders.
Qualifications 
Education
Bachelor's degree (B.A.) from four-year college or university; or three to five years related experience and/or training; or equivalent combination of education and experience.
 Additional Information 
<ul>
<li>Medical, Dental, Vision</li>
<li>401k Retirement Plan with company match</li>
<li>Life, Short-Term Disability</li>
<li>Paid Vacation</li>
<li>Paid Holidays</li>
</ul>
We believe that different perspectives and backgrounds are what make a company flourish. All qualified applicants will receive equal consideration for employment regardless of color, religion, sex, sexual orientation, gender identity, national origin, economic status, disability, age, or any other legally protected characteristics. We are proud to be an inclusive company with values grounded in equality and ethics, where we celebrate, support, and embrace diversity.
At no time during the hiring process will Smiths Group, nor any of our recruitment partners ever request payment to enable participation – including, but not limited to, interviews or testing. Avoid fraudulent requests by applying jobs directly through our career’s website (Careers - Smiths Group plc)

Customer Service Representative

<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
The Residence Concierge is responsible for the overall satisfaction of residents and guests by offering prompt and friendly personal &amp; building assistance, providing convenient amenities, and executing daily activities. They will be creating a welcoming environment and providing current information about the local area, attractions and events. They are also responsible for greeting residence owners, assisting with questions, and providing recommendations and directions to restaurants, attractions and events in the area
Qualifications 
· 1-2 years of Concierge experience in a luxury residential environment required.
· 4 or more years of related experience required.
· Must be proficient in Windows, Company approved spreadsheets and word processing Must have a valid driver's license for the applicable state.
· Must have extensive knowledge of the area and be able to give directions clearly.
 Additional Information 
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;</li>
<li>Excellent Company benefits including medical, dental, vision and life insurance.&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21&nbsp;</li>
</ul>

Residence Concierge

<h3>Job Description</h3>
Job DescriptionCompany Description 
Public Storage is the self-storage industry leader and we are Hiring Now!
Earn $17.00 Per Hour
Our Benefits
Total Rewards package available to our team:
<ul>
<li>We work Flexible and&nbsp;Full-Time Schedules&nbsp;between the hours of 9:30am and 6pm (weekends ‘til 5pm)</li>
<li>Competitive wages paid weekly&nbsp;</li>
<li>Employees become eligible for Full-time&nbsp;Benefits&nbsp;by working an average of 20+ hours - Benefits include:
<ul>
<li>Medical, Dental, Vision, 401k with match, paid time off, sick time, and flex spending</li>
<li>Company paid life, accidental death insurance, and exclusive vendor discounts</li>
</ul>
</li>
<li>Mileage reimbursement&nbsp;is provided when traveling between properties or other work-related tasks</li>
<li>Our Property Managers have the opportunity to earn performance-based&nbsp;bonuses!</li>
</ul>
Job Description 
<ul>
<li>Our Property Managers get to work independently at multiple locations; spending time both inside and outside</li>
<li>We assess customer storage needs and make suggestions, including selling packing and moving supplies</li>
<li>Daily storage unit inspections to confirm inventory and availability helps make sure spaces are ready to rent</li>
<li>Auditing cash drawers and making bank deposits are part of the daily business</li>
<li>We help keep our customers current with payments and make reminder and collection calls when required</li>
</ul>
Physical Requirements:
<ul>
<li>Ability to transport lift/move items weighing up to 35 pounds</li>
<li>Our property managers should be able to walk in/around facilities spending up to 50% of their time in outdoor environments, including climbing stairs and opening large doors.</li>
<li>Performing cleaning and daily maintenance tasks: including sweeping/mopping interior areas and maintain exterior grounds/curb appeal clean and free of debris.</li>
</ul>
Qualifications 
Experience: Successful candidates come from a variety of customer service centered sales environments including retail, restaurant, fast food or other service-based companies.
Transportation: Our employees are required to have a valid driver’s license and utilize their own vehicle to travel between different work locations and/or while conducting other work-related business. (mileage reimbursement available)
 Additional Information 
More about Us! Public Storage&nbsp;was recognized as A Great Place to Work by the Great Place to Work Institute. Our employees have also voted us as having&nbsp;Best Career Growth, ranked us in the&nbsp;Top 5% for Work Culture,&nbsp;and in the&nbsp;Top 10% for Diversity and Inclusion.
Apply Now&nbsp;for an opportunity to join Public Storage and be a part of the self-storage industry’s #1 team!
REFD0153

Customer Service - Self Storage Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Abacus Technology Corporation is a Federal government contractor and provider of enterprise information technology (IT) services and solutions.&nbsp; For 40 years, we’ve developed effective partnerships with government and industry to tackle business challenges and pressures for Federal Defense, Civilian, and Intelligence customers.&nbsp; Abacus maintains core competencies in: IT Infrastructure Support, Network Operations and Maintenance, Communication Solutions, Systems Engineering and Integration, Cyber Security / Information Assurance, Application Development, Program Management, and Business Transformation.
Job Description 
<ul>
<li>Act as the lead for 66 ABG/SC project management activities working with appointed 66 ABG/SC project and requirements managers to prioritize SC projects and activities.</li>
<li>Administer 66 ABG/SC projects and requirements processes and procedures.</li>
<li>Facilitate compliance with project and requirements function MICT and other compliance requirements.</li>
<li>Interact with CFP and Communications Systems Officer (CSO) to validate requirements and determine scope.</li>
<li>Interact with Production Work Centers in accomplishing tasks and executing projects.</li>
<li>Interact with Cyberspace Systems Integrator (CSI) to maintain architectural standards.</li>
<li>Collaborate, coordinate on processes, activities, and artifacts to track designated project progress and milestones in the 66 ABG/SC Project Management Dashboard.</li>
<li>Track and report project progress and milestones.</li>
<li>Synchronize activities with SC Government POCs and external Hanscom AFB customers to effectively manage (current and future) IT information systems capabilities and service enhancements.</li>
<li>Prepare detailed reports and briefings which include findings and recommendations. Key tasks include receiving, logging, and safeguarding incoming plans; distributing plans to unit OPRs; posting, distributing, and analyzing changes to active plans; integrating plans into office file plans; maintaining unit master plans files; and creating, updating, and distributing the unit plans.</li>
<li>Provide upgrade support and future planning associated with delivery of capabilities as defined by the AF enterprise architecture identifying current or anticipated problem areas relating to hardware and software systems and present technical issues of interest or value to the Government.</li>
<li>Perform site surveys/QCs at required locations and document findings/required actions in preparation for solution analysis and/or system installation.</li>
</ul>
Qualifications 
8+ years experience in a technical role including experience in project management.&nbsp; Bachelor’s degree in arelated field.&nbsp; Additional years of experience may be substituted for degree requirements.&nbsp; Demonstrated data management experience and ability.&nbsp; Able to produce meaningful conclusions and provide statistical analytics from raw data and technical inputs.&nbsp; Good command of Microsoft products including Office, SharePoint, and Teams.&nbsp; Solid background in Air Force acumen and process and able to decipher what is applicable to the QA Group.&nbsp; Strong project management skills.&nbsp; Experience supporting IT and communications projects.&nbsp; Must be detail-oriented with researching skills.&nbsp; Able to produce charts and briefing slides for use in management briefs and presentations.&nbsp; Able to demonstrate strong communication skills and interact professionally with all levels of an organization.&nbsp; Must be a US citizen and hold a current Secret clearance.
The projected compensation range for this position is $128,818-$148,500. There are multiple factors that can impact a final salary, including, but not limited to, Contract Wage Determination, relevant work experience, skills and competencies that align to the specified role, geographic location (if remote or different from the stated location for this position), education and certifications as well as Federal Government Contract Labor categories. In addition, Abacus Technology offers a benefits package that includes: Health and Dental Insurance; 401(k) and Matching; Life Insurance; Short- and Long-Term Disability; Paid Time Off; Paid Holidays; and Professional Membership, Technical Training, Certification, and Education Assistance.
Applicants selected will be subject to a U.S. government security investigation and must meet eligibility requirements for access to classified information.
 Additional Information 
All your information will be kept confidential according to EEO guidelines.

Project Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. &nbsp;
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. &nbsp;
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. &nbsp;
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.&nbsp;&nbsp;
Destination Monro -Your Career is Here!&nbsp;
About The Role:
Compensation is $16-18 Per hour based on experience.&nbsp;
The General Service Technician is a blended role with both front and back shop responsibilities, including at least two days per week dedicated to front counter duties. This position is responsible for performing routine vehicle repairs and maintenance in accordance with company standards and manufacturer specifications while effectively communicating vehicle issues and solutions to guests. Additionally, as a key holder and manager on duty (MOD) when needed, the General Service Technician plays a vital role in providing a superior guest experience, driving sales of automotive services and tires, and ensuring a welcoming in-store atmosphere.
Job Description 
Responsibilities:&nbsp;&nbsp;
<ul>
<li>Accurately perform basic vehicle services and repairs effectively and efficiently in accordance with Monro standards of operation.&nbsp;
<ul>
<li>Tire Services – perform wheel removal, balancing, patch/plug repairs, changing, mounting, installation and TPMS service and repair.&nbsp;</li>
<li>Vehicle Services – perform lubrications, oil changes, basic maintenance (e.g.: bulb, wiper blade and filter replacements, etc.), battery testing and installations.&nbsp;</li>
</ul>
</li>
<li>Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs.&nbsp;</li>
<li>Assist in inventory management to include pulling tires and parts, unloading and stocking&nbsp;inventory.&nbsp;</li>
<li>Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.&nbsp;</li>
<li>Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures.&nbsp;</li>
<li>Test drive vehicles in accordance with Monro’s Road Test policy, including consistently dedicated test drive routes, while observing utilizing our all local traffic and safety laws.&nbsp;</li>
<li>
<ul>
<li>Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures. &nbsp;</li>
</ul>
</li>
<li>Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.&nbsp;Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.&nbsp;</li>
<li>
<ul>
<li>Under the direction of management, assists in various aspects of guest care, work order completion and register assistance, facility maintenance, and outside purchase ordering.&nbsp;</li>
<li>This position is a secondary key carrier responsible for basic and detailed opening and closing responsibilities.&nbsp;</li>
<li>Able to understand and effectively communicate all products and services Monro offers to guests.&nbsp;&nbsp;&nbsp;</li>
</ul>
</li>
<li>Perform other duties as assigned and required.&nbsp;&nbsp;</li>
</ul>
Qualifications 
<ul>
<li>High School Diploma or equivalent is preferred.&nbsp;
<ul>
<li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.&nbsp;&nbsp;</li>
<li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR)&nbsp;and have the ability to operate customer’s vehicles to conduct test drives.</li>
</ul>
</li>
<li>Required to own a basic set of tools or participate in Monro’s tool purchase program.&nbsp;</li>
</ul>
Work Environment &amp; Physical Requirements: &nbsp;
This job operates in an automotive shop environment.&nbsp; The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. General Service Technicians must be able to complete the following but not limited to:&nbsp;
<ul>
<li>Ability to work flexible hours, days, evenings, weekends, and holidays.&nbsp;</li>
<li>Must be able to see, and lift, carry and stock merchandise and supplies up to 50 lbs. without assistance.&nbsp;</li>
<li>Frequent standing and walking for long periods of time.&nbsp;</li>
<li>Frequent reaching overhead and below the knees, including squatting, bending, stooping,kneeling, twisting.</li>
</ul>
 Additional Information 
Benefits 
<ul>
<li>
Performance based incentives  &nbsp;
</li>
</ul>
<ul>
<li>
Paid vacation and holidays for Full-Time Teammates&nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for ASE Certifications  &nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for State Inspection Licenses, where applicable  &nbsp;
</li>
</ul>
<ul>
<li>
401k eligibility immediately upon hire&nbsp;
</li>
</ul>
<ul>
<li>
Direct Deposit&nbsp;
</li>
</ul>
<ul>
<li>
Employee Discounts&nbsp;
</li>
</ul>
<ul>
<li>
Healthcare, Vision, and Dental for Full time teammates  &nbsp;
</li>
</ul>
<ul>
<li>
Employee Access Perks&nbsp;
</li>
</ul>
<ul>
<li>
Career Advancement Opportunities&nbsp;&nbsp;
</li>
</ul>
Your next Destination!
Growth Opportunity: 
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates&nbsp;receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to&nbsp;race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

General Service Technician

<h3>Job Description</h3>
Job DescriptionCompany Description 
Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities.
Job Description 
The Thought Industries Support Operations team is seeking an experienced Tier 2 Technical Support Agent to provide technical support and assistance to our customers via our Zendesk ticketing system. As a Tier 2 Technical Support Agent, you will be responsible for addressing and responding to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. You will also be expected to provide customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction.
Core Responsibilities
<ul>
<li>
Troubleshooting: Resolve complex technical issues escalated from Tier 1 support agents and provide timely and accurate solutions to customers. This may involve analyzing system logs, performing diagnostics, and utilizing remote access tools to troubleshoot issues
</li>
</ul>
<ul>
<li>
Customer Support: Assist customers via various channels such as email or chat, providing professional and empathetic support. Address customer inquiries, concerns, and complaints promptly and effectively, ensuring customer satisfaction and maintaining a positive customer experience.
</li>
</ul>
<ul>
<li>
Incident Management: Take ownership of customer-reported issues and track them through to resolution, adhering to defined service-level agreements (SLAs). Escalate critical issues to the appropriate teams or higher tiers when necessary, while maintaining communication with the customer regarding the status of their reported issue.
</li>
</ul>
<ul>
<li>
Collaboration: Collaborate with cross-functional teams, including developers, product managers, and QA engineers, to communicate customer feedback, identify product improvement opportunities, and contribute to the overall product development process. Provide input on potential areas for process improvement within the support team.
</li>
</ul>
<ul>
<li>
Training and Mentoring: Stay updated on the latest features and updates of the learning management system and related technologies. Share knowledge and provide guidance to Tier 1 support agents, assisting in their professional development and helping them handle more complex customer issues.
</li>
</ul>
<ul>
<li>
Proactive Issue Prevention: Identify recurring issues and patterns in customer inquiries and work with the product and development teams to proactively address them. Suggest improvements to product documentation, or platform enhancements to increase customer satisfaction and reduce support tickets.
</li>
</ul>
<ul>
<li>
Continuous Learning: Stay abreast of industry trends, emerging technologies, and best practices related to our platform and customer support. Engage in ongoing training to develop technical skills and deepen product knowledge.
</li>
</ul>
Overall, your role as a Tier 2 Technical Support Agent would focus on resolving complex technical issues, delivering exceptional customer support, collaborating with internal teams, and contributing to the overall improvement of the product and support processes.
Competencies
<ul>
<li>
Technical Expertise: Possess a strong understanding of the company's platform and related technologies. Have in-depth knowledge of troubleshooting methodologies, network protocols, databases, web technologies, and operating systems.&nbsp;
</li>
</ul>
<ul>
<li>
Problem Solving: Exhibit exceptional problem-solving skills to diagnose and resolve complex technical issues efficiently. Demonstrate the ability to analyze information, identify patterns, and apply logical reasoning to find innovative solutions. Display a proactive approach to problem-solving by identifying potential issues before they escalate.
</li>
</ul>
<ul>
<li>
Customer Focus: Maintain a customer-centric approach by actively listening to customers, understanding their needs, and providing personalized support. Display empathy, patience, and professionalism while addressing customer concerns. Strive for high customer satisfaction and deliver exceptional service.
</li>
</ul>
<ul>
<li>
Communication Skills: Possess excellent verbal and written communication skills to effectively communicate with customers and team members. Articulate technical concepts in a clear and concise manner, avoiding jargon, and adapting communication style to suit the customer's level of technical understanding. Active listening skills are crucial for understanding customer issues accurately.
</li>
</ul>
<ul>
<li>
Collaboration: Work collaboratively with cross-functional teams, including Tier 1 support agents, developers, product managers, and QA engineers. Demonstrate strong interpersonal skills to build effective relationships, share knowledge, and contribute to team success. Communicate customer feedback and technical issues effectively to the relevant teams.
</li>
</ul>
<ul>
<li>
Analytical Thinking: Apply analytical thinking to analyze complex technical problems, break them down into manageable components, and identify potential root causes. Use data-driven approaches to make informed decisions and recommendations for issue resolution. Leverage analytical tools and techniques to extract insights from system logs and diagnostics.
</li>
</ul>
<ul>
<li>
Time Management: Possess strong organizational and time management skills to prioritize and manage multiple customer inquiries and issues simultaneously. Adhere to defined SLAs and effectively manage workload to ensure timely resolution of customer tickets. Efficiently handle escalations and prioritize critical issues.
</li>
</ul>
<ul>
<li>
Adaptability: Thrive in a fast-paced, dynamic environment and quickly adapt to changes in technology, processes, or customer requirements. Display flexibility in work schedules to accommodate customer needs, including working evenings, weekends, or on-call rotations as required.
</li>
</ul>
<ul>
<li>
Continuous Learning: Display a growth mindset and a passion for continuous learning. Stay updated on new product features, industry trends, and emerging technologies related to learning management systems. Actively seek opportunities for professional development and acquire new skills to enhance technical expertise.
</li>
</ul>
<ul>
<li>
Documentation Skills: Demonstrate the ability to create clear and comprehensive technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Ensure accuracy, completeness, and relevance of documentation and regularly update it to reflect changes in the product or support processes.
</li>
</ul>
<ul>
<li>
These competencies enable Tier 2 Technical Support Agents to effectively address complex technical challenges, deliver excellent customer support, collaborate with teams, and contribute to the overall success of the company's learning management system.
</li>
</ul>
 &nbsp;
Qualifications 
<ul>
<li>
1-3 years of experience in technical support or a related field
</li>
<li>
Familiarity with SSO configuration and API troubleshooting&nbsp;
</li>
<li>
Strong communication skills and the ability to effectively communicate technical information to non-technical customers
</li>
<li>
Strong problem-solving and analytical skills
</li>
<li>
Ability to work independently and in a team environment
</li>
<li>
Strong time-management and prioritization skills
</li>
<li>
Must be comfortable working remotely
</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.&nbsp;
The annual salary for this role is $60,000-$70,000.&nbsp;
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.

Tier 2 Customer Support Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
Appcast is the global leader in programmatic recruitment advertising technology and services. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers, Appcast’s technology and services manage job advertising annually for enterprise clients across industries. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe. Appcast is part of the Stepstone group, a leading digital recruitment platform that connects companies with the right talent and helps people find the right job. &nbsp;
Job Description 
The Account Manager is responsible for maintaining relationships with Appcast clients, managing their advertising spend, and helping them maneuver and operate through Appcast’s software solutions and managed service offerings. This position will manage a portfolio of client accounts, building their expertise in client needs, and becoming an extension of their team. The Account Manager will work with clients to leverage Appcast’s data and strategic capabilities to deliver the results, serving internally as the client’s advocate and externally as the client’s true partner.  &nbsp;
Job Responsibilities&nbsp;
<ul>
<li>Build and maintain strong, meaningful relationships with clients as their main point of contact, advocate, and partner.  &nbsp;</li>
<li>Own a portfolio of client accounts, gain a deep understanding of each client’s desired outcomes, and work with internal partners to drive the client’s desired KPI’s and outcomes.  &nbsp;</li>
<li>Track and manage client advertising spend on a daily, weekly, and monthly basis, proactively identifying budget issues and proposing solutions to clients.  &nbsp;</li>
<li>Provide media and marketing research that addresses client needs and leverage those insights to build multi-channel advertising campaigns and make strategic recommendations that will lead to outcomes exceeding client goals. &nbsp;</li>
<li>Perform complex data analysis, derive insights, and present reports to clients in a way that builds partnership and an understanding of the value Appcast delivers their organization on a regular cadence which may include but is not limited to weekly status update meetings and quarterly business reviews. &nbsp;</li>
<li>Partner cross-functionally with the product, and development teams to investigate bugs and technical issues, and solve client facing issues while building technical understanding of Appcast’s product suite.   &nbsp;</li>
<li>Partner with strategy and sales teams to build and present business cases for evolving client product mix by expanding and exceeding client’s goals. &nbsp;</li>
<li>Empower clients with the education and information they need to successfully understand campaigns and data within the Appcast platform, including keeping clients up to date with product enhancements, changes, or technical issues.  &nbsp;</li>
<li>Exceed client expectations for customer service in every client interaction by overcommunicating and overdelivering in response to client inquiries.  &nbsp;</li>
<li>Lead quarterly business reviews including data collection, interpretation, storytelling and presentation. &nbsp;</li>
</ul>
Qualifications 
<ul>
<li>Professional experience in roles that require problem solving on behalf of a client, preferably in a technical environment.  &nbsp;</li>
<li>Experience working collaboratively and creatively to solve complex problems, approaching and maintaining a solutions-oriented mindset through resolution.  &nbsp;</li>
<li>Adept at cross team collaboration, specifically the ability to leverage technical platforms, share data, and communicate information that promotes cross-functional problem solving.  &nbsp;</li>
<li>Excellent written and verbal communication skills and the ability to communicate via multiple technical platforms (slack, Jira, Microsoft teams).  &nbsp;</li>
<li>Experience crafting analytical presentations with an emphasis on analytical storytelling.  &nbsp;</li>
<li>Possesses excellent organizational, prioritization, and follow-up skills.  &nbsp;</li>
</ul>
Education and Experience
<ul>
<li>Bachelor’s degree or equivalent experience &nbsp;</li>
<li>3 or more years of work experience, preferably in an industry related account management and/or customer success role   &nbsp;</li>
<li>Professional experience in the software industry in sales, account management or technical roles is highly valued but not required for this role  &nbsp;</li>
</ul>
Travel Requirements&nbsp;
<ul>
<li>Typical travel for this position will include quarterly travel, attending internal and external meetings; however, this may vary based on business needs and opportunities.  &nbsp;</li>
</ul>
Fair Labor Standards Act Status&nbsp;&nbsp;
<ul>
<li>
Salaried Exempt: Personnel will earn their regular salary and not be entitled to overtime pay when they work over 40 hours in a work week.&nbsp;
</li>
</ul>
Expected Salary Range: $57,500-$96,000
 Additional Information 
Appcast recognized as one of Inc Magazine's "Best Workplaces" for 2024!&nbsp;
<ul>
<li>We’re the best at what we do. We’re the global leader in programmatic recruitment advertising. With advanced technology, unmatched market data and a team of the industry’s best recruitment marketers.&nbsp;</li>
<li>We have an amazing culture driven by great people. Headquartered in Lebanon, N.H. with offices in the U.S., Canada and Europe, Appcast is part of the Stepstone group. To better understand our company culture, read Our Story and check out Working at Appcast on our website.&nbsp;&nbsp;</li>
<li>We take care of our employees. We're dedicated to creating an inviting environment where individuals from diverse backgrounds can thrive and develop. We believe in providing competitive compensation and comprehensive benefits, ensuring our team can support their loved ones and one another. We enjoy fostering a sense of community through dedicated employee networks, fun gatherings, delicious food, and even welcoming furry friends into our workspace. We live our values each day including volunteering and giving back to our communities.&nbsp;</li>
</ul>
All your information will be kept confidential according to EEO guidelines.&nbsp;
Appcast is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This employer participates in E-Verify. The employer will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization.
E-Verify® is a registered trademark of the U.S. Department of Homeland Security. This employer does not use E-Verify to pre-screen job applicants and will not discriminate based on national origin, citizenship, or immigration status.

Account Manager

<h3>Job Description</h3>
Job DescriptionJob Description 
Hot job opening, fresh out of the Oven!
We are happy that you are interested in joining the Domino’s team!
Domino’s Pizza is the world leader in pizza delivery. We operate over 10,300 stores in over 70 countries and we are continuously growing! In our stores, team members learn about business, management and what it takes to succeed. We have a rich history of growth and development-from-within-culture. The possibilities are endless at Domino’s! Are you committed to excellence? Are you serious about having fun? Then this is the job for you!
What are you waiting for? APPLY NOW!
Imagine yourself with a job that has flexible hours, competitive pay and a fun environment! We are looking for Customer Service Representatives at a Domino’s near you! These employees will answer phones, make pizzas and spend time with our customers. We are looking for people with positive personalities and a lot of energy. Candidates must be a minimum of 16 years old.
Additional Information 
All your information will be kept confidential according to EEO guidelines.

Customer Service Rep(03287) 1148 Route 119 Unit 5

<h3>Job Description</h3>
Job DescriptionCompany Description 
Welcome to Team Springfield Pie, or SPI for short. We are a family-owned and operated business that serves delicious pizza and more in Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow.&nbsp; Our story began when Gus and Sabrina Garcia came from Brazil and worked as delivery drivers for Domino's. They learned that 90% of the US franchisees started as drivers or pizza makers, and they decided to pursue their dream of owning their own stores. Today, they are happy to share their success with all their employees, offering great career opportunities. SPI was founded in 1999 by Gus and Sabrina Garcia, who care deeply about their customers, employees' careers, and communities. They have given back over $500,000 in food to various causes, such as schools, churches, government shutdown relief, COVID-19 response, and other community non-profit organizations.
Job Description 
As an SPI Delivery Driver, you are representing SPI to our Customers. As a driver, you can be involved in all aspects of store operations and get paid tips daily. You represent our brand as the first, and sometimes only, Team Member our Customers see. Your contact with the Customer plays an essential role as we create smiles by making lives easier. Your professionalism and optimism as the face of Domino's delivery are vital to creating a pleasant experience for customers. At SPI, your safety is our #1 priority!
WHAT DO DELIVERY DRIVERS DO?&nbsp;
· Deliver Domino’s products in your vehicle while enjoying music in a safe and efficient way.
· Uphold and represent a rock-solid brand image.
· Provide amazing Customer service.
· Safely deliver pizzas while having fun.
· Get into the action and learn how to make pizzas.
&nbsp;· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store, including oven-tending.
WHAT’S IN IT FOR YOU?&nbsp;
· Earn between $18 and $25 per hour with Tips
· Earn TIPS PAID IN CASH DAILY
· Get paid mileage
· Join a winning team who is the best pizza company in the world &amp; in every neighborhood!
· Complete all SPI world-class training programs to ensure you are set up for success in your role.
· Work flexible, fun hours and enjoy great product discounts.
· Opportunity to continue your development through the SPI Career Development Program.
· This is the first step for many to own their own Domino store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly position (meaning hours vary from week to week) with cash paid daily.
· Medical, dental, and vision insurance available if the Driver averages 35 or more hours per week.
· Monthly Incentives for chances of winning prizes just for doing a great job.
Pay Transparency (In accordance with the Massachusetts Salary Range Transparency Law, effective October 29, 2025)
Pay Ranges (Massachusetts) &nbsp;
Delivery Drivers $18.00 – $25.00 per hour (Includes Tips + Gas Reimbursement)
 Insiders $15.50 – $17.00 per hour &nbsp;
Assistant Managers $17.00 – $19.00 per hour (Plus, the opportunity to receive Operational Excellence Incentives, PTO and Career Advance Opportunities) &nbsp;
General Managers $20.00 – $30.00 per hour (Plus Operational Excellence Incentives &amp; Paid Time Off and Career Advance Opportunities)
Qualifications 
Must be 18 years of age with a clear driving record, a dependable vehicle, and proof of insurance.
Strong communication and basic math skills to count change.
Be outgoing and have a positive, upbeat attitude.
Strong communication and verbal skills.
Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
Reliable
Valid Drivers License
Social Security Card
Valid vehicle insurance (The car Insurance must be under your name or as a second driver)
Car Registration
Eligible to work in the USA
In addition, our qualified applicants must have an outstanding attitude toward customer service, have basic math skills, enjoy working in a fast-paced team surrounding, and have an insured vehicle that passes regular safety inspections.
We value your flexibility, and we are open to different work arrangements. However, for full-time positions, we require you to work Nights and Weekends (We can accommodate some requests for weekends off). We will discuss your availability during the interview and try to match your needs as much as possible.
 Additional Information 
ATTENTION: We will send you a text message to expedite the hiring process. Please reply to the text. Once we determine that you qualify for the job, we will schedule an interview at the store.&nbsp;
Please watch the videos below to learn more about working for us and the career opportunities available.

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