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<h3>Job Description</h3>
Job DescriptionSalary: 
Background The 66th Force Support Squadron (FSS) at Hanscom Air Force Base (AFB) is seeking a Front Desk Data Entry Specialist for the Military and Family Readiness Center (M&amp;FRC). The mission of the FSS is to support military personnel and their families by providing essential services and programs. The goal of this contract is to ensure efficient front desk operations, facilitating communication and scheduling for M&amp;FRC classes. Duties &amp; Responsibilities The contractor will be responsible for the following tasks: 1. Receive telephone calls and greet visitors at the front desk. 2. Ascertain the nature of calls or visits and direct clients to the appropriate program manager. 3. Schedule clients for M&amp;FRC classes. 4. Provide complete and clear information addressing routine or procedural issues. 5. Perform clerical and administrative duties, including entering required information/data into the AFFIRST database system and maintaining its currency.
 
Requirements
 
BA Degree
Active DOD Secret Clearance
3-4 Years Experience in a fast-paced office environment

Front Desk Data Entry Specialist

<h3>Job Description</h3>
Job Description
 
Have you ever dreamed of joining a team that is reinventing professional skincare? Have you ever wanted to support a business from the ground up? Is it your goal in life to make a difference in people's lives, every single day? Meet Glowbar.
About us:
Glowbar is a skincare company with a people-centric mentality. Our singular mission is to help people feel confident in their skin, so we created the first-to-market, custom, 30-minute facial experience to make skincare more accessible, efficient, and effective. Each studio is equipped with expert estheticians who provide professional-grade results at an affordable price-point.
After launching in New York City in 20219, Glowbar has quickly scaled with locations across the northeast with national expansion on the horizon. As we continue to grow, we aim to maintain the special glow that sets us apart from traditional spas.
Culture:
We are a team of hardworking and passionate individuals who are dedicated to helping people take care of their skin. Our team embodies our shared core values, and we aim to create a safe and supportive environment for everyone at Glowbar. We integrate these values into our everyday practices, and are culture carriers that pride ourselves on being: 
<ul>
<li>Driven: We are goal-oriented and results focused</li>
<li>Outgoing: We are passionate about our team and clients in everything we do</li>
<li>Problem Solving: We are scrappy problem solvers considering every option</li>
<li>Enthusiastic: We are warm and lead with positivity</li>
<li>Self-Aware: We understand our impact on others</li>
<li>Trustworthy: We are dependable and depended upon. We are strongest when we work together</li>
</ul>
Role: 
Glowbar is seeking a Studio Guide
Responsibilities include (but are not limited to):
Care for clients:
<ul>
<li>Create a safe space for clients to navigate through our modern experience</li>
<li>Guide clients through check-in and retail check-out</li>
<li>Provide a friendly, compassionate environment, ensuring that each client receives an extraordinary, memorable experience as they navigate through the space and our retail assortment</li>
<li>Provide clients with product knowledge and at-home routine suggestions</li>
<li>Email/text clients to assist in appointment booking/rebooking, follow up, and offering to answer any last-minute questions</li>
</ul>
Care for our team:
<ul>
<li>Provide feedback to management on progress and challenges, paired with suggestions </li>
<li>Collaborate with estheticians on opportunities to improve the experience to better support and inform clients</li>
<li>Assist Management in daily studio tasks and projects</li>
<li>Maintain front of studio retail inventory &amp; operating supplies on regular intervals</li>
<li>Enhance and uphold standards, policies &amp; procedures through various means of communication</li>
<li>Assist with social media on an as-needed basis</li>
<li>Participate in events onsite/offsite</li>
</ul>
As a Studio Guide, you excel at and embody the below qualities: 
<ul>
<li>Dedication to helping people </li>
<li>Exemplary team player</li>
<li>An entrepreneurial and positive spirit</li>
<li>Value honesty and integrity in the workplace</li>
<li>Commitment to improving personal performance</li>
<li>Professionalism and pride in your place of work</li>
<li>Excellent communication skills</li>
<li>Knowledge of how to market and bring existing and new clients coming back</li>
</ul>
Qualifications:
<ul>
<li>1+ years of hospitality experience (i.e. restaurant, retail, hotel, salon/spa, etc.) with a proven track record of superior customer service</li>
<li>Must have the flexibility to work a non-traditional schedule - must have weekend, holiday, and some early morning/midday/late evening weekday availability</li>
<li>Full-time requires 5 days of open availability, including both weekend days</li>
<li>Part-time requires 3 days of open availability, including one weekend day</li>
<li>Weekend only requires open availability Saturday and Sunday every week</li>
<li>Must love hospitality and interacting with customers</li>
<li>Must have the ability to prioritize and multi-task within a fast-paced environment</li>
<li>Must be a forward-thinking problem solver with a strong work ethic who has compassion for employees and clients</li>
<li>Passion for beauty, skincare, learning and trying new things every day!</li>
</ul>
Perks we are really proud to offer:
Physical and mental health, personal development and work-life balance are key to growth and well-being. In addition to our generous pay rates, our comprehensive benefits extend well beyond the average and are valued at close to $10k annually. We want you to be your best self both in and outside of our studios and we are proud to offer a variety of generous benefits to support this, which can include…
<ul>
<li>Medical, dental and vision insurance largely paid for by Glowbar</li>
<li>Paid Time Off</li>
<li>Paid Sick Leave </li>
<li>Paid Holidays</li>
<li>Short and Long Term Disability Insurance</li>
<li>Life Insurance</li>
<li>Commuter benefits</li>
<li>Accident and Critical Illness Insurance</li>
<li>Employee Assistance Program (EAP)</li>
<li>Annual Glowbar Membership with 2 guest passes</li>
<li>Employee discounts on retail product</li>
<li>Community giveback</li>
<li>Friends and family discounts</li>
<li>Team member referral bonuses</li>
<li>Career advancement and continuing education opportunities </li>
<li>Discounts at a vast array of lifestyle brands, services restaurants, theme parks and more</li>
</ul>
Comp: $16-17 per hour

Hingham Front Desk Coordinator

<h3>Job Description</h3>
Job DescriptionDescription:
Are you passionate about providing exceptional service and creating memorable experiences for guests? We're looking for a friendly and outgoing individual to join our team as a Guest Service Agent. As the first point of contact for guests, you'll play a vital role in ensuring their stay is comfortable and enjoyable. If you thrive in a customer-focused environment and enjoy making people feel welcome, we want to hear from you!
 
About us:
The Residence Inn by Marriott is owned and operated by Duprey Hospitality, a full-service hotel management company based in Concord, we take pride in our commitment to excellence. With management contracts including renowned brands like Marriott, Choice Hotels, and Hilton, we're at the forefront of hospitality. We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.
 
Responsibilities:
· Deliver professional and courteous guest service, ensuring guests feel welcomed and valued throughout their stay.
· Extend a warm greeting to arriving guests, creating a positive first impression of the hotel.
· Handle telephone inquiries with courtesy and efficiency, providing helpful information regarding hotel services, guest registration, local attractions, and travel directions.
· Efficiently manage guest reservations, including generating, confirming, canceling, and modifying bookings as needed.
· Maintain accurate records of room availability and guest accounts, ensuring seamless check-in and check-out processes.
· Provide assistance to guests with luggage upon arrival and departure, offering personalized service to enhance their experience.
· Handle billing transactions with precision, including computing bills, processing payments, and providing change when necessary.
· Assist guests in making reservations for restaurant dining, transportation, or entertainment, ensuring a seamless experience.
· Promote current hotel and franchise marketing programs to enhance guest satisfaction and loyalty.
· Complete daily shift responsibilities checklist to ensure all tasks are completed efficiently and accurately.
· Demonstrate effective teamwork skills, fostering positive relationships and collaboration within a diverse team environment.
 
Must be available to work in the evenings and on weekends as needed.
Requirements:
•Education or Experience- High school diploma or GED equivalent; no prior experience is required.
•Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation.
•Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure.
•Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.

Guest Service Agent

<h3>Job Description</h3>
Job DescriptionPlanet Fitness is hiring! We are looking for friendly, professional, and highly motivated team players to our amazing team. Benefits Include: Free Membership! All our employees enjoy a complimentary black card membership with access to all 2,000 of our locations nationwide. Flexible Scheduling Paid training Job advancement opportunities A fun, laidback place to work! Job Summary: Members of our front desk staffwill be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests. Essential Duties and Responsibilities 
<ul>
<li>Greet members, prospective members and guests, providing exceptional customer service.</li>
<li>Handle all front desk related duties</li>
<li>Facilitate needed updates to members accounts.</li>
<li>Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager, Manager or Lead Manager as needed.</li>
<li>Assist in maintaining the neatness and cleanliness of the club.</li>
</ul>
Qualifications/Requirements: 
<ul>
<li>Pursuant to this franchise's Covid-19 protocols, individuals must be fully vaccinated and boosted upon commencing employment. If individuals are not eligible to be boosted at commencement of employment, they are required to get boosted when eligible to retain employment.</li>
<li>Customer service background preferred.</li>
<li>Basic computer proficiency.</li>
<li>Punctuality and reliability are a must.</li>
<li>Demonstrate diplomacy in all interactions while using appropriate behavior and language.</li>
<li>Must be 18 years of age or older.</li>
</ul>
Physical Demands: 
<ul>
<li>Continual standing and walking during shift.</li>
<li>Continual talking in person or on the phone during shift.</li>
<li>Must be able to occasionally lift up to 50 lbs.</li>
<li>Will occasionally encounter cleaning chemicals on shift.</li>
</ul>

Front Desk Associate

<h3>Job Description</h3>
Job DescriptionDescription:
 At Duprey Companies, we take pride in curating exceptional experiences and managing properties with a commitment to excellence. We are a hospitality and commercial property management company dedicated to elevating the standards of service and creating thriving environments for our clients and team members.
?
Our portfolio extends across a diverse range of properties, from boutique hotels to commercial spaces, each managed with meticulous attention to detail. We understand that every property has its own story, and our team works tirelessly to ensure that each chapter unfolds seamlessly.
 
Job Summary
The Front Office Manager (FOM) is responsible for the guest’s experience at the beginning and end of their stay by performing check-in/out and interaction with guests and the general public by phone and in person. The FOM is responsible for coordinating, verifying, and balancing all revenues daily and administering all property level accounts receivable and accounts payable functions.
 
Essential Duties and Responsibilities
 
Front Office Manager
- Provide professional and courteous guest service at all times
- Greet arriving guests
- Answer telephone calls courteously and efficiently
- Professionally and diplomatically handle guest complaints
- Respond to inquiries regarding hotel services, guest registration, local shopping, dining, entertainment and travel directions 
- Facilitate direct bills
- Generate, confirm, cancel and change guest reservations
- Keep records of room availability and guest’s accounts
- Assist arriving and departing guests with luggage
- Compute bills, receive payments and make change for guests
- Make restaurant, transportation or entertainment reservations for guests
- Promote any current hotel and franchise marketing programs 
- Oversee Guest Services Agents to ensure brand and hotel standards and training are maintained
- Ability to work well with a diverse group of people
Billing/Accounting:
- Verifies revenues and tray figures on Daily Sales Report (Reconciling with Fosse, M3, and all systems)
- Completes spreadsheets required by Corporate Office for logging/reconciliations and record keeping
- Invoices and mails all direct bill and outstanding accounts- posting all received payments
- Collects/Verifies cash deposits in safe from GCC bars/prepares bank deposits to include all cash/checks
- Assists in preparing/providing month end reporting data for financials
 
Additional Duties
- Act as Manager on duty when scheduled 
- Maintain wake-up call service
- Maintain office supply inventory
- Post ancillary charges to guest folios (i.e. food, room, telephone) 
- Maintain clean and neat work and storage spaces
- Assist with appropriate storage of guest property
- Attend monthly department meeting 
- Complete projects as determined by General Manager 
- Assist other coworkers/departments when necessary 
- Assist with inventory and ordering 
- Participate in ongoing education and training
- Other duties as assigned
Requirements:
Essential Behavior Requirements 
- Customer Service: Displays a professional sense of urgency when communicating and interacting with guests, coworkers and the public in a way that exceeds the guest’s wants and needs. Identifies opportunities to improve and deliver additional value to guest’s experience by presenting creative solutions and innovative ideas. 
- Communication: Actively listens to guests, coworkers and public (viewing the situation from the guest’s perspective) and works together to solve the problem through effective communication.
- Problem Solving: Ability to recognize and define problems; analyze relevant information; encourage alternative solutions and plans to resolve situations; seeks additional assistance when needed.
- Quality: Work “product or service” is free of errors and exceeds guests’ expectations. 
 
Minimum Qualifications
- Education or Experience- Education or Experience- High school diploma or GED equivalent; one to two years of related experience or training; or equivalent combination of education and experience.
- Language Skills- Must have developed language skills to the point to be able to: read and comprehend instructions, safety rules and memos. Speak clearly, distinctly and with confidence using appropriate pauses, emphasis and punctuation. 
- Mathematical Skills- Requires mathematical development sufficient to be able to: add, subtract, multiply and divide all units of measure.
- Reasoning Ability- Must have developed reasoning skills to be able to: apply common sense and understanding to carry out instructions in written, oral or diagram form. Ability to professionally deal with problems in standardized situations.
 
Physical Requirements
- Ability to pass pre-employment drug test and background check
- Requires walking and standing to a significant degree, reaching, handling, lifting, talking, hearing and seeing 
- Lifting up to 50 lbs. maximum with frequent lifting and/or carrying or transporting of objects weighing up to 25 lbs. 
- Inside environmental conditions protected from weather conditions. Potential exposure to paint, solvents, cleaning chemicals and/or fumes

Hotel Front Office Manager

<h3>Job Description</h3>
Job Description
Stratton Amenities, a premier provider of luxury front desk concierge services for high-end apartments and condominiums, is seeking a dynamic Lead Concierge to join our team. We are dedicated to creating an unparalleled hospitality experience for our associates, residents, and clients.
The Lead Concierge/Supervisor will be responsible for leading a dedicated team of concierge ambassadors, acting as the primary liaison between the property manager and the concierge team, and ensuring the delivery of exceptional service to our residents, guests, and prospects. The ideal candidate will have a passion for hospitality and a commitment to creating memorable experiences.
Key Responsibilities:
<ul>
<li>Act as the face of the property, leading by example</li>
<li>Facilitate communication between the property manager and the concierge team</li>
<li>Exceed expectations by providing anticipatory service and smooth accommodations</li>
<li>Address resident concerns and complaints promptly and professionally</li>
<li>Conduct weekly meetings with the property manager to identify areas for improvement</li>
<li>Manage team schedules and oversee weekly payroll</li>
<li>Hold monthly staff meetings and conduct one-on-one meetings with each associate to set performance goals</li>
<li>Implement and enforce accountability measures, disciplinary action, and performance coaching</li>
<li>Develop and implement new SOPs to continually improve concierge operations</li>
<li>Foster a positive work culture and environment</li>
<li>Enforce uniform and grooming standards</li>
<li>Participate in monthly regional director calls</li>
</ul>
Position Requirements:
<ul>
<li>A passion for delivering exceptional service and hospitality</li>
<li>Excellent verbal and written communication skills</li>
<li>Strong problem-solving and leadership abilities</li>
<li>Outstanding relationship-building skills</li>
<li>Ability to maintain confidentiality</li>
<li>A sense of pride and ownership in the position and property</li>
<li>Ability to respond quickly and genuinely to residents’ and guests’ requests</li>
<li>At least five years of hospitality experience</li>
<li>Exceptional interpersonal skills and guest service abilities</li>
<li>Organized, proactive, productive, and self-motivated with a positive attitude</li>
<li>Ability to maintain a neat and professional appearance</li>
<li>Ability to think clearly and make concise decisions under pressure</li>
</ul>
Secondary Responsibilities:
<ul>
<li>Build rapport and relationships with residents</li>
<li>Maintain professional telephone etiquette and message delivery</li>
<li>Log resident packages accurately, ensure timely delivery, and conduct package inventory audits</li>
<li>Monitor lobby and surveillance cameras and patrol property to ensure resident safety and security</li>
<li>Assist in scheduling and completing amenities’ requests</li>
<li>Escort individuals as necessary</li>
<li>Walk the premises to ensure the highest standards are being met</li>
<li>Perform all other duties as assigned by the property manager or per property SOP’s</li>
<li>Flexibility to work nights, weekends, and holidays</li>
</ul>
Experience Requirements:
<ul>
<li>Leadership and supervisory skills and experience</li>
<li>Training and development experience</li>
<li>Exceptionally enthusiastic and positive individual</li>
<li>2 years’ experience in Hospitality, Multifamily or Upscale Hotel</li>
<li>2 years’ experience in a busy luxury retail environment</li>
<li>Must have experience delivering exceptional service</li>
</ul>
Stratton Amenities is an equal opportunity employer. We believe in the power of diversity and inclusion in creating connections and fostering a culture of service.

Lead Concierge

<h3>Job Description</h3>
Job Description
We’re more than just a team – we’re a community dedicated to making a difference every day.
At Olympia Hospitality, we create a fun, supportive environment where growth never stops, and success is celebrated together. Guided by our values of continuous improvement, accountability, concern for others, and trust, we foster a culture of collaboration and integrity. If you’re passionate, driven, and ready to thrive, we’d love to have you on our team.&nbsp;Apply today and build a career that inspires you!
The Room Inspector shares in adding warmth and happiness to every guest experience by safely and efficiently ensuring the guest’s room meets the cleanliness standards of the hotel and the brand.
Join a Team that Puts Your Well-Being First!
At Olympia Hospitality, we believe in supporting our employees both in and out of the workplace. When you join us, you’re not just getting a job – you’re joining a family-first organization that cares about your health and wellness, your future, and your overall satisfaction.
Here’s how we show our commitment:
<ul>
<li>Health Coverage That Works for You: We contribute up to 80% toward individual health plans and offer affordable dental and vision insurance. Plus, with FSA and HSA options, you can plan for your healthcare costs your way.</li>
<li>Secure Your Future: With our 401K plan and discretionary yearly match, you can build the financial future you deserve.</li>
<li>Peace of Mind: We provide paid group term life insurance for select positions, 50% shared cost short-term disability, and you have the option to purchase additional employee paid life insurance.</li>
<li>Time for You: Enjoy our robust PTO plan and 7 paid holidays to maintain work-life balance. Need quick access to your paycheck? Our earned wage access program has you covered!</li>
<li>Additional Support: From our Employee Assistance Program (EAP) to a sober support network, and our commitment to being a recovery-friendly workplace, we're here to help you thrive personally and professionally.</li>
<li>Perks: Love to travel? Enjoy exclusive hotel travel discounts as a member of our team.&nbsp; Additional benefits may be available based on property specific locations!</li>
</ul>
We’re more than just a business—we’re a values-driven organization that believes in creating an environment where every team member can thrive. Our core values guide everything we do, from how we interact with each other to how we serve our guests and community. Join us at Olympia Hospitality and take the next step toward a fulfilling, balanced, and supported career. Apply today!
Experience / Education &nbsp;&nbsp;&nbsp;&nbsp;&nbsp;
<ul>
<li>Prior experience as a room attendant or rooms inspector; high school diploma and/or equivalent work experience; bilingual in Spanish is a plus.</li>
</ul>
Physical Demands
<ul>
<li>Work is performed in a hotel environment. This position is physically demanding as it requires extended periods of walking, standing, bending, and lifting up to 50 pounds; moderate computer keying using both hands, and viewing material on a computer screen. &nbsp; Requires flexible working hours including nights and weekends; extended workdays may be required to accomplish tasks and meet workload demands during peak periods.&nbsp; Reasonable accommodations may be made to enable eligible individuals to perform the essential functions.</li>
</ul>
The Olympia Companies is an equal opportunity employer and is committed to providing employment opportunities to qualified applicants without regard to such characteristics as race, color, religion, age, sex, sexual orientation, gender identity or expression, national origin, disability, genetic information, protected veteran status or any other factor protected by applicable law.

Room Inspector

<h3>Job Description</h3>
Job Description
As a Member Concierge, you will play a vital role in delivering an exceptional customer experience for our valued Flexcar members. Your mission will be to support members before, during, and after their time with us, ensuring every interaction is seamless and positive. This position involves engaging with members through various communication channels, including phone, chat, and in-person, as well as preparing and delivering vehicles.
Job Location: Lilburn, GA
Key Responsibilities:
<ul>
<li>Deliver Outstanding Service: Provide top-notch support to members throughout their Flexcar journey—from ordering and picking up to delivery, driving, and returning their vehicles.</li>
<li>Resolve Issues: Troubleshoot and efficiently address any order or vehicle-related concerns, prioritizing member satisfaction and swift resolution.</li>
<li>Maintain Quality Standards: Ensure each vehicle meets Flexcar’s high-quality standards by participating in pre-delivery cleaning and preparation.</li>
<li>Utilize Technology: Leverage company systems to manage member interactions, track progress, and keep accurate records.</li>
<li>Become a Product Expert: Gain in-depth knowledge of our services and stay updated on the latest features and processes to assist members effectively.</li>
<li>Create Welcoming Experiences: Greet members warmly upon their arrival or delivery, providing information about our offerings and fostering a friendly atmosphere.</li>
<li>Collaborate Across Teams: Work closely with customer care, security, and other departments to ensure a cohesive member experience.</li>
<li>Drive Process Improvement: Identify opportunities for enhancing customer service and contribute to initiatives that elevate our operations.</li>
<li>Embrace Versatility: As part of a small market operation, be ready to take on additional responsibilities as assigned by your manager.</li>
</ul>
What Drives Success for thisRole:
<ul>
<li>Experience: 1-2 years in a customer service role, ideally within a fast-paced environment.</li>
<li>Communication Skills: Exceptional interpersonal and communication abilities.</li>
<li>Problem-Solving: Strong analytical skills to navigate challenges and make informed decisions.</li>
<li>Tech-Savvy: Proficient in computer skills and quick to learn new software systems.</li>
<li>Customer-Centric Attitude: A passion for delivering outstanding service and exceeding member expectations.</li>
<li>Multitasking Ability: Skill in managing multiple tasks and prioritizing effectively under pressure.</li>
<li>Adaptability: Willingness to operate vehicles and work in various weather conditions, including evenings, weekends, and holidays, as needed.</li>
<li>Attention to Detail: A keen eye for detail, ensuring that all member requests are addressed thoroughly.</li>
<li>Listening Skills: Strong listening abilities to identify member needs and provide tailored solutions.</li>
<li>Case Management: Track support cases diligently, ensuring timely resolutions and effective follow-up.</li>
<li>Collaboration: Follow established procedures for escalating unresolved issues, working with internal teams like Product, Engineering, and Operations to ensure prompt solutions.</li>
<li>Delivery: Willing to drive up to 90% of time for deliveries.</li>
<li>At least 21 years or older with a valid driver’s license and an acceptable driving record (per company standards).</li>
</ul>
What Tops Off the Tank: 
<ul>
<li>Rest &amp; Relax! Potential to accrue 80 hours of PTO your first year, and up to 120 hours in later years plus multiple company paid holidays and 60 hours of Sick time.</li>
<li>Save for Your Future! 401(k) with company match from day one of hire.</li>
<li>Expand The Family! Paid family leave available for all full-time employees.</li>
<li>Drive a Flexcar! Discounted employee rate on Flexcar products</li>
</ul>

Member Concierge

<h3>Job Description</h3>
Job Description
We are seeking a Front Desk Agent to become a part of our team! You will accommodate patrons, as well as identify areas of improvement to increase efficiency.
Responsibilities:
<ul>
<li>Register and assign rooms to guests</li>
<li>Confirm phone and online reservations</li>
<li>Respond to guest needs, requests, and complaints</li>
<li>Collect payment from departing guests</li>
<li>Keep records of occupied rooms and guests</li>
<li>Communicate pertinent guest information to designated departments</li>
</ul>
​Qualifications:
<ul>
<li>Previous experience in customer service, front desk service, or other related fields</li>
<li>Ability to build rapport with guests</li>
<li>Strong organizational skills</li>
<li>Excellent written and verbal communication skills</li>
</ul>
Company DescriptionCoe-Brown Northwood Academy is a highly respected, independent, co-educational high school located in Northwood, New Hampshire. With a rich history dating back to 1867, we are committed to academic excellence, personal growth, and community values. We offer a supportive and engaging environment for both students and staff, blending tradition with innovation to prepare students for success in college, careers, and life. At Coe-Brown, we value professionalism, collaboration, and a dedication to student-centered learning. 
<h3>Company Description</h3>
Coe-Brown Northwood Academy is a highly respected, independent, co-educational high school located in Northwood, New Hampshire. With a rich history dating back to 1867, we are committed to academic excellence, personal growth, and community values. We offer a supportive and engaging environment for both students and staff, blending tradition with innovation to prepare students for success in college, careers, and life. At Coe-Brown, we value professionalism, collaboration, and a dedication to student-centered learning.

Front Desk Agent

<h3>Job Description</h3>
Nestled in the White Mountains, South Mountain is a 116 room property located in the heart of Lincoln New Hampshire. Having been named in Newsweek’s “Top Global 100 Most Loved Workplaces®” list, our focus is embedded in our culture of putting people first.
Join a team that’s passionate about creating lasting memories for our owners, members, and guests. Here, you’ll have the opportunity to grow your hospitality skills, make a meaningful impact, and build a rewarding future in a supportive, world-class environment.
As Front Desk Supervisor, your mission will be to guarantee that every interaction with our esteemed owners and guests is an unforgettable and fabulous experience – right from the moment they set foot on the property until they leave. Don’t miss out on the opportunity to be a part of a dynamic and passionate team committed to excellence.
Responsibilities Include:
<ul>
<li>Coordinate the Front Office’s daily operations by assisting guests with check-in and out, providing support to staff with any questions or guest situations.</li>
<li>Responsible for training and direction of new department Team Members.</li>
<li>Supervise and ensure the accurate sequences of events for proper registration and check-out of guests.</li>
<li>Maintain a daily log of all guests’ opportunities with corrective action steps.</li>
<li>Follow up on any unresolved situations in a timely manner and pass on appropriate information to other Managers/Supervisors for handling.</li>
<li>Follow-up on credit opportunities during each shift.</li>
<li>Other duties as assigned by management.</li>
</ul>
Key Skills and experience:
<ul>
<li>High school diploma/GED</li>
<li>Prior related experience</li>
<li>Ability to read, analyze and interpret complex documents.</li>
<li>Ability to build and interpret business communications and reports.</li>
<li>Basic mathematical skills.</li>
<li>Highly skilled in solving practical problems, using good judgment to deal with a variety of variables in guest and business situations.</li>
<li>Excellent interpersonal and service skills.</li>
<li>Ability to resolve challenges, think on their feet, influence, and mentor others.</li>
</ul>
It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:
<ul>
<li>Associate’s Degree/College</li>
<li>Voice Certified</li>
<li>3+ Years of related experience</li>
<li>Prior management/supervisory experience</li>
</ul>
We offer an excellent benefits package to our full-time Team Members that include medical, dental, and vision insurance, a 401K plan, Paid Time Off (PTO) program, and extraordinary travel benefits!
HGV was awarded four out of five stars for fostering a culture of work-life balance and family-friendly benefits, and is one of Newsweek’s “America’s Greatest Workplaces for Parents &amp; Families.” Over the past 30 years, the highest honor we’ve received is the continued loyalty of our Owners, Members and Guests. We’ve also earned accolades for the remarkable work of our dedicated Team Members throughout our resorts, call centers and corporate offices.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, perform crucial job functions, and receive other benefits and privileges of employment. Please contact us to request an accommodation.

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