<h3>Job Description</h3>
Job Description
Licensed Practical Nurse (LPN) – Day &amp; Night Shifts
Danvers, MA (Just 30 minutes north of Boston)
Ready to love nursing again and be proud of where you work? Do you want to be valued and have an opportunity to make a meaningful impact? If you answered ‘yes,’ we can’t wait to introduce you to our team of dedicated, caring professionals.
Join one of the largest post-acute health care systems across Massachusetts, committed to fulfilling the health and residential needs of the population in the communities we serve.
Why Join?
We’re a premier skilled nursing facility offering long- and short-term care, rehabilitation, and respiratory services. Join one of the largest post-acute health care systems across Massachusetts, committed to fulfilling the health and residential needs of the population in the communities we serve.
What We Offer
<ul>
<li>Competitive Pay: Earn up to $40/hour PLUS:</li>
<li>Sign-On Bonus:</li>
<ul>
<li>Full-Time: Up to $8,000</li>
<li>Part-Time: Up to $5,000</li>
</ul>
<li>Health Insurance: Several options to choose from</li>
<li>Weekly Pay </li>
<li>Additional Benefits: Dental, Vision, Voluntary dental, life, and disability insurance + Paid Time Off</li>
</ul>
Shift Options:
<ul>
<li>7:00 AM – 3:00 PM | 3:00 PM – 11:00 PM | 11:00 PM – 7:00 AM</li>
</ul>
Responsibilities:
<ul>
<li>Deliver and coordinate patient care using the nursing process</li>
<li>Ensure positive clinical outcomes and maintain compliance</li>
<li>Supervise and support CNAs and QMAs</li>
<li>Excellent documentation</li>
</ul>
Requirements of the Licensed Practical Nurse:
<ul>
<li>Licensed Practical Nurse in the State of Massachusetts</li>
<li>Previous experience in a Skilled Nursing or Long-Term Care facility preferred</li>
<li>Strong organizational skills; detail oriented</li>
<li>Exceptional critical thinking skills</li>
<li>High level of professionalism and confidentiality in compliance with HIPAA standards</li>
<li>Must have compassion, tolerance and understanding for older adults.</li>
</ul>
From short term rehab and recovery to long term skilled nursing care, hospice services, restorative care, and even respite care, we are by your side. Hunt has been caring for families on Boston’s north shore since 1976, providing top-quality skilled nursing care in Danvers, MA for short-term rehabilitation and long-term care.

LICENSED PRACTICAL NURSE (LPN)

<h3>Job Description</h3>
Job Description
Come join this collaborative and innovated team. At Integritus Healthcare you will enjoy WEEKLY pay, generous time off, exceptional health insurance and the ability to grow in your career. 
Registered Nurse (RN)
Ready to love nursing again and be proud of where you work? Do you want to be valued and have an opportunity to make a meaningful impact? If you answered ‘yes,’ we can’t wait to introduce you to our team of dedicated, caring professionals.
Join one of the largest post-acute health care systems across Massachusetts, committed to fulfilling the health and residential needs of the population in the communities we serve.
Why choose Integritus Healthcare - Pilgrim Rehabilitation and Skilled Nursing Center for a Registered Nurse (RN) position:
<ul>
<li>Competitive Compensation</li>
<li>Employee Satisfaction</li>
<li>Growth and Career Advancement</li>
<li>Cookouts and Luncheon’s</li>
<li>Culture of Respect and Empowerment</li>
</ul>
<ul>
<li>Celebrating Individuality</li>
<li>Recognizing Excellence</li>
</ul>
Benefits include but not limited to:
<ul>
<li>Paid time off (vacation, sick, holiday)</li>
<li>Medical Insurance</li>
<li>FSA</li>
<li>Dental</li>
<li>Vision</li>
<li>Life Insurance</li>
<li>Long-term disability Insurance</li>
<li>HRA</li>
<li>401(k)</li>
</ul>
Pilgrim has been part of the community since 1965, providing area families throughout Boston’s North Shore with top-quality skilled nursing care for short-term rehabilitation and long-term care. Relied upon for our short-term rehabilitation outcomes particularly in orthopedic and pulmonary care. From post-surgery and post-hospital rehabilitation to long-term care for a chronic illness, our highly skilled care teams provide compassionate attention and specialized care every step of the way.

REGISTERED NURSE

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>401(k)</li>
<li>401(k) matching</li>
<li>Dental insurance</li>
<li>Free food &amp; snacks</li>
<li>Free uniforms</li>
<li>Health insurance</li>
</ul>
 Refrigeration Technician KC Mechanical (Vermont) Specializing in Refrigeration? Lets Talk. KC Mechanical is looking for an experienced Refrigeration Technician to join our growing team. If youve worked on commercial coolers, freezers, walk-ins, and reach-insand want steady, local work with a company that respects your tradewe might be the right fit. Were a locally owned Vermont business with nearly 30 years serving restaurants, schools, and food service operators across Chittenden, Lamoille, Washington, Franklin, Orange, and Addison Counties. Were not corporatewere a small team that supports our technicians, values craftsmanship, and does business the right way. What We Offer 
<ul>
<li>Take-home company van no daily shop returns unless you need parts </li>
<li>Local work only no long hauls or out-of-state travel </li>
<li>Dedicated support team we handle scheduling, dispatch, parts, and warranty claims </li>
<li>Professional trust no micromanaging, just clear communication and respect </li>
<li>Tool support bring your basics, well help with the rest </li>
</ul>
Who Were Looking For 
<ul>
<li>13 years of experience in commercial refrigeration or HVAC/R </li>
<li>Strong diagnostic and troubleshooting skills </li>
<li>Clean, professional work habits and solid communication skills </li>
<li>Comfortable using iPads or service software for ticketing and documentation </li>
<li>High School Diploma or GED </li>
<li>Able to lift 60 lbs, push 100 lbs, and pull 50 lbs </li>
</ul>
Experience with commercial kitchen equipment is a plusbut well train the right person with solid refrigeration experience. Position Details 
<ul>
<li>Full-time W2 employment (not subcontracted) </li>
<li>Competitive pay based on experience </li>
<li>Paid onboarding and manufacturer-level training </li>
</ul>
Benefits That Work for You 
<ul>
<li>Medical, Dental, Life Insurance, and HRA account </li>
<li>Company van, gas card, and incidentals card </li>
<li>Company-issued iPad and equipment </li>
<li>401(k) with company match </li>
<li>Paid vacation, sick days, and floating holidays </li>
<li>Overtime and on-call pay opportunities </li>
</ul>
If youre a refrigeration tech who takes pride in quality work and wants to join a steady, supportive Vermont team, KC Mechanical is the place for you. Apply today: <a href="mailto:hiring@kcmechanical.com" target="_blank">hiring@kcmechanical.com</a>

Commercial Refrigeration Technician at KC Mechanical Colchester, VT

<h3>Job Description</h3>
We are the heart and science of medicine.&nbsp; We are UVM Medical Center.&nbsp;
JOB DESCRIPTION:
The Pulmonary Function Technologist II (PFT) independently provides all modes of pulmonary function testing as ordered by a physician, assists with bronchoscopies, interventional bronchoscopies and other invasive procedures, and monitors and recovers patients after treatment.&nbsp;
EDUCATION:
Graduate from an accredited Respiratory Program. Registered Respiratory Therapist by the NBRC. Licensed Respiratory Care Practitioner in Vermont. Certified Pulmonary Function Technologist within one year of hire date.&nbsp; Registered Pulmonary Function Technologist, preferred. Current BLS and ACLS certification
This position requires verification of your college transcript. Please be prepared to provide a copy should you be invited for an interview.

EXPERIENCE:
Two years of experience in a PFT lab preferred. Bronchoscopy, Interventional Bronchoscopy and Cardio-Pulmonary Stress testing preferred.
SIGN-ON BONUS:
External&nbsp;candidates&nbsp;are eligible for a one-time sign on bonus of up to $10,000 depending upon years of experience.&nbsp;&nbsp;
<ul>
<li>
$5000 bonus for professionals with less than three years of directly related experience or&nbsp;$10,000 bonus with three or more years of directly related&nbsp;experience.&nbsp;&nbsp;&nbsp;&nbsp;
</li>
</ul>
Please note all bonuses are subject to applicable taxes.&nbsp;Current University of Vermont Health Network employees are not eligible. Other terms and conditions apply.
RELOCATION:
Relocation package up to $9,200 is available for eligible candidates. Certain terms and conditions apply.
WHY UNIVERSITY OF VERMONT MEDICAL CENTER (UVMMC)?
UVMMC is dedicated to our patients, providing the highest quality care for patients and their families. It is a mission that defines our culture, one of teamwork and collaboration. Every employee, whether they work directly in patient care or in a supporting role, has a hand in contributing to the wellness of the patient and the community.&nbsp;
BENEFITS:&nbsp;&nbsp;&nbsp;
At UVMMC, we support our employees as passionately as we care for our patients. We offer a comprehensive, total compensation package that includes salary, health and wellness benefits, paid time off, and more.&nbsp;&nbsp;Benefits (uvmhealth.org)
LEARN MORE:&nbsp;&nbsp;&nbsp;
What is it like working here?&nbsp;Working Here (uvmhealth.org)
Why Burlington, VT?&nbsp;About Burlington (uvmhealth.org)&nbsp;

Pulmonary Function Technologist II (Respiratory Therapist)

<h3>Job Description</h3>
Job DescriptionBenefits: 
<ul>
<li>Long-term, stable project pipeline</li>
<li>Career advancement &amp; leadership growth</li>
<li>Strong safety culture &amp; field support</li>
<li>Company vehicle or mileage pay</li>
<li>Bonus opportunities for performance</li>
<li>Tool allowance or company tools</li>
<li>Paid time off &amp; holidays</li>
<li>401(k) with company match</li>
<li>Health, dental &amp; vision insurance</li>
</ul>
 Schedule / Expected Work Hours Full-time, MondayFriday, typically 7:00 AM 3:30 PM. Occasional overtime or weekend work as project schedules require. Primarily field-based role with travel to various job sites. Job Summary Winchester Mechanical is seeking an experienced Sheet Metal Journeyman to support and lead field installation teams on commercial and industrial HVAC projects across Nashua. This hands-on team member will ensure safe, efficient, and high-quality sheet metal work while coordinating crews, materials, and schedules in partnership with project management and general contractors. Responsibilities 
<ul>
<li>Mentor junior sheet metal field crews</li>
<li>Support the planning of daily work sequences and crew assignments</li>
<li>Read and interpret mechanical drawings and specs</li>
<li>Support material deliveries and fabrication needs</li>
<li>Support layout, fitting, and duct installation work</li>
<li>Conduct safety talks and enforce site safety protocols when foreman is occupied</li>
<li>Perform quality inspections and ensure compliance with foreman</li>
<li>Maintain daily logs, timesheets, and field reports with foreman</li>
<li>Collaborate with PMs, GCs, and other trades to solve issues with foreman</li>
</ul>
Qualifications 
<ul>
<li>2+ years of commercial sheet metal experience</li>
<li>Journeyman-level sheet metal certification required</li>
<li>Strong blueprint and plan reading ability</li>
<li>Proven field leadership and crew management experience</li>
<li>OSHA safety knowledge and enforcement mindset</li>
<li>Valid drivers license with clean record</li>
<li>Ability to lift 50+ lbs and work at heights</li>
<li>Preferred: Master Sheet Metal License or BIM/CAD familiarity</li>
</ul>

Sheet Metal Journeyman

<h3>Job Description</h3>
Job Description
As part of the Subway® Team, you as a Sandwich Artist ® will focus on four main things:
<ul>
<li>Providing an excellent Guest experience</li>
<li>Preparing and serving great food&nbsp;</li>
<li>Keeping restaurants clean and beautiful</li>
<li>Being a Team player</li>
</ul>
Key parts of your day to day will consist of:&nbsp;
<ul>
<li>Working with our Guests to knowledgeably recommend meal options and fulfill their orders from start to finish</li>
<li>Upholding food safety standards as you prepare and serve fresh food daily</li>
<li>Working with your teammates to keep all areas of the restaurant clean while maintaining a pleasant atmosphere for our Guests</li>
</ul>
As a Subway® Team Member, you’ll have access to:&nbsp;
<ul>
<li>Brand partnership discounts</li>
<li>Scholarship Opportunities</li>
<li>Opportunity to earn University course credits</li>
<li>Hands on career experience in a restaurant business</li>
</ul>
 
PREREQUISITES
Education: Some high school or equivalent
Experience: No previous experience required&nbsp;
 
ESSENTIAL FUNCTIONS&nbsp;
Ability to understand and implement written and verbal instruction.&nbsp;
 
Physical: Ability to work any area of the restaurant as needed and to operate computerized Point of Sale system/cash register. This position requires bending, standing and walking the entire workday. Must have the ability to lift 10 pounds frequently and up to 30 pounds occasionally.&nbsp;
 
*You will receive training on your roles and responsibilities&nbsp;
&nbsp;Full Time/Part Time and Day/Evening/Weekend Shift positions vary by location

Sandwich Artist ®

<h3>Job Description</h3>
The opportunity
Delaware North Gaming is hiring a Director of Slot Operations to join our team at Gate City Casino in Nashua, New Hampshire. Our ideal candidate is experienced in the gaming industry and with local gaming regulations. You'll use your skills to effectively manage the Slots Department, including the development of strategic and tactical plans to optimize performance and revenue. As a leader within the unit, you'll also be held accountable for managing, supervising, coaching the Slot team so they remain engaged.
Full relocation is available with a generous compensation plan that includes base salary and annual bonus potential.
Pay
Minimum – Anticipated Maximum Base Salary: $111,900 - $151,000 / year
In addition to base salary, we offer an annual bonus plan based on company and individual performance, or a role-based, uncapped sales incentive plan. The advertised pay range represents what we believe at the time of this job posting, that we would be willing to pay for this position. Only in special circumstances, where a candidate has education, training, or experience that far exceeds the requirements for the position, would we consider paying higher than the stated range. Information on our comprehensive benefits package can be found at <a href="https://careers.delawarenorth.com/benefits/" target="_blank">https://careers.delawarenorth.com/benefits/</a>.
What we offer
At Delaware North, we care about our team members' personal and professional journeys. These are just some of the benefits we offer:&nbsp;
<ul>
<li>Medical, dental, and vision insurance</li>
<li>401(k) with up to 4% company match&nbsp;</li>
<li>Annual performance bonus based on level, as well as individual, company, and location performance</li>
<li>Paid vacation days and holidays</li>
<li>Paid parental bonding leave</li>
<li>Tuition and/or professional certification reimbursement</li>
<li>Generous friends-and-family discounts at many of our hotels and resorts</li>
</ul>
What will you do?
<ul>
<li>Ensure compliance with all applicable laws, regulations, and rules.</li>
<li>Develop, implement, and enforce all departmental policies and procedures.</li>
<li>Establish the annual departmental budget and ensures adherence to the planned budget.</li>
<li>Monitor and report on slot performance; adjust machines to maximize profitability.</li>
<li>Evaluates new equipment for purchase; coordinates all machine repairs, moves, and installation with maintenance and the state gaming authority.</li>
<li>Manage and direct the selection, training, development, and appraisal of the team.</li>
<li>Provide leadership to others through example and sharing of knowledge and skill.</li>
<li>Organize and delegate assignments as assigned to the Shift Manager.</li>
<li>Investigate and resolve customer complaints and issues.</li>
</ul>
More about you
<ul>
<li>Minimum of 5 years of experience in slot operations management at a senior level.&nbsp;</li>
<li>Experience with management of yearly budgets, monthly P&amp;L's, quarterly departmental reviews for the Slot team.</li>
<li>Ability to obtain and maintain a state gaming license.</li>
<li>Strong computer skills, including Microsoft Office Suite.</li>
<li>Ability to remain calm and collected under pressure.</li>
<li>Ability to work flexible shifts.</li>
<li>No degree required.</li>
</ul>
Shift details
M-F Evenings as needed 
Who we are
Delaware North Gaming operates Gate City Casino in Nashua, New Hampshire. We offer players slots and video gaming machines, table games, poker rooms and tournaments, mobile sports betting, full-service restaurants, and own and operate the Sheraton hotel located nearby.
Our business is all about people, and that includes you. At Delaware North, you’re not just part of a team — you’re part of a global legacy: a family-owned company with 100+ years of history behind it. Our operations span the world, offering you unique paths to growth and success.
Who says you can’t love where you work? With jobs in iconic sports arenas, stunning national parks, exciting casinos, and more, we pride ourselves on giving the world great times in great places. And whether you’re interested in restaurants, hotels, sports, gaming, operations, or retail, part-time or full-time, we’re invested in helping you achieve your career goals.
Together, we’re shaping the future of hospitality — come grow with us!
 Delaware North, along with its subsidiaries, is an equal opportunity employer, showcasing job opportunities and considering applicants for all positions without regard to race, color, religion, sex, gender identity, national origin, age, disability, protected veteran status, sexual orientation, or any other legally protected status. 
 $111,900 - $151,000 / year

Director of Slot Operations, Gate City Casino

<h3>Job Description</h3>
Job Description
Dave's Chimney Service, LLC. in Methuen, MA is looking to hire a full-time Experienced Chimney Tech to inspect, service, and repair our clients' fireplaces and chimneys. Are you committed to doing quality work and motivated to continually improve your skills? Have you been searching for a company that will value your contributions? Do you want to work for a highly respected and stable company? If so, please read on!
This fireplace service position earns a competitive salary of $65,000 - $80,000 per year, depending on experience. We provide top-notch benefits and perks, including health, medical, dental, vacation pay, sick pay, holiday pay, birthday pay, a sign-on bonus, year-end bonus, and referral bonus. If that weren't enough, we also provide free coffee every morning and water bottles and snacks on a regular basis. Additionally, we are happy to provide our Experienced Chimney Techs company vehicles that you can take home, uniforms, paid training and certification, and company-provided safety equipment. If this sounds like the right opportunity for you, apply today!
ABOUT DAVE'S CHIMNEY SERVICE, LLC.
In 2008, our humble chimney services company took form, and we have been warming our customers' hearts ever since! Our company grew from a one-man crew to a team of professionals that provides chimney inspections, repairs, sweeping, cleaning, and more. Our mission is to build relationships and establish trust with our customers by providing them with education and exceptional service. We pride ourselves on providing the highest level of customer satisfaction that results in repeat customers and future referrals.
The success of our company is the direct result of our amazing team. Our employees take part in continuous training and education so that they have all the tools they need to succeed in their roles. With excellent pay and one-of-a-kind benefits and perks, our team knows they are fully supported and valued for their work.
A DAY IN THE LIFE OF AN EXPERIENCED CHIMNEY TECH
As a member of our fireplace service team, you are responsible for a major part of our services. You install and service the chimneys and fireplaces of our clients, making their homes a lot more comfortable. When interacting with our customers, you ensure that you are professional and prompt, especially when taking care of their concerns and finding solutions. As services are requested and completed, you complete all estimates and invoices in our software in order to maintain accurate records. Working closely with your team, you lead by example and make sure that you and your team have the required training to get the job done. When you're not at the job site, you make sure that your work truck is well maintained and stocked. You feel good about using your skills to help others and keep our operations efficient!
QUALIFICATIONS
<ul>
<li>Chimney Safety Institution of America (CSIA) certification</li>
<li>2+ years of chimney tech experience</li>
<li>Masonry experience</li>
<li>Knowledge of National Fireplace Institute (NFI) or National Fire Prevention Association (NFPA) codes and clearances</li>
<li>Valid driver's license and a clean driving record</li>
<li>Reliable form of transportation</li>
<li>Residency within 40 minutes of our office</li>
<li>Ability to work from heights</li>
<li>Willingness to work in all weather conditions</li>
</ul>
Do you work well as part of a team? Can you step up and lead a team? Are you a hard worker? Do you have great communication skills? Can you be personable, friendly, and helpful to others? Are you adaptable and able to work well under pressure? If yes, you might just be perfect for this position!
ARE YOU READY TO JOIN OUR FIREPLACE SERVICE TEAM?
If you feel that you would be right for this fireplace service job, please fill out our initial 3-minute, mobile-friendly application. We look forward to meeting you!
Location: 01844
 Job Posted by ApplicantPro

Experienced Chimney Tech

<h3>Job Description</h3>
Job DescriptionOverview
 Allied Universal®, North America's leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. 
Job Description 
 As a Security Officer - Financial Dispatch in Boston, MA, you will serve and safeguard clients in a range of industries such as Financial Institutions, and more. Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you can build a schedule that works for you and explore new roles using our Claim a Shift platform. Learn more: aus.com/earnmore. As a Dispatch Officer with Allied Universal, you will play a key role in monitoring and coordinating security-related operations within a financial institution location. Your responsibilities will include managing communications, responding to incidents, and supporting team members to help deter security-related incidents. You will also interact with employees and visitors, providing exceptional customer service while upholding our company's values of teamwork, integrity, and innovation. 
Position Type: Part Time
 Pay Rate: $22.66 / Hour 
Job Schedule:
DayTimeSat07:00 AM - 03:00 PMSun07:00 AM - 03:00 PM
Why Join Us:
<ul>
<li>Smart Tools: Access to our exclusive technology to view and claim additional shifts to earn more.</li>
<li>Career Growth: Get paid training and access to career growth opportunities.</li>
<li>Financial Benefits: Participate in our retirement savings plan to invest in your future.</li>
<li>Exclusive Perks: Enjoy discounts on top brands and services through our Perks Program.</li>
</ul>
What You'll Do:
<ul>
<li>Monitor and manage security-related communications and dispatch appropriate personnel to incidents within the financial institution location.</li>
<li>Maintain detailed records of calls, incidents, and responses in accordance with site-specific policies.</li>
<li>Provide customer service by addressing inquiries and assisting visitors and staff through communication channels.</li>
<li>Respond to incidents and critical situations in a calm, problem-solving manner, coordinating with on-site personnel as needed.</li>
<li>Assist in the implementation of emergency response activities and relay information to the appropriate parties.</li>
<li>Follow site-specific security-related procedures and protocols as directed by Allied Universal and the client location.</li>
<li>Support regular communication with patrolling officers to help maintain awareness of activities around the premises.</li>
</ul>
Minimum Requirements:
<ul>
<li>At least three years of combined law enforcement, military, or security-related experience or a college degree is required.</li>
<li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>
<li>Possess a high school diploma or equivalent.</li>
<li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>
<li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>
<li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>
<li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>
<li>A valid driver's license will be required for driving positions only.</li>
</ul>
 Closing
Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: <a href="http://www.aus.com" target="_blank">www.aus.com</a>. 
 If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: <a href="http://www.aus.com/offices" target="_blank">www.aus.com/offices</a>.
Requisition ID 2025-1483169

Security Officer - Financial Dispatch

<h3>Job Description</h3>
Job Description
ABOUT VEG
In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience—not only for people and their pets, but also for everyone who works here—our VEGgies!
At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve.
This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible.
VEG is a 2025 and 2026 certified Great Place to Work®.
THE JOB
As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation—so, you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say yes and put patient and customer experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. 
WHAT YOU'LL DO
<ul>
<li>Greet every customer with warmth and urgency, whether in person, over the phone, or online</li>
<li>Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly</li>
<li>Deliver personalized, memorable experiences—always looking for creative ways to say "yes" to customer needs</li>
<li>Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate</li>
<li>Keep nurses and doctors updated on customer needs for a seamless care experience.</li>
<li>Provide confidential, compassionate guidance on financial options and end-of-life decisions</li>
<li>Process payments accurately while protecting personal and financial information</li>
<li>Follow up with customers after visits to check on their pet's care and strengthen relationships</li>
<li>Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital</li>
</ul>
WHAT YOU NEED 
<ul>
<li>2+ years of experience in a customer service role </li>
<li>Advanced knowledge in computer programs and practice management software </li>
<li>Highly organized, with strong attention to detail </li>
<li>A strong communicator; able to interact positively with anyone and everyone </li>
<li>A strong multitasker, able to thrive amid chaos</li>
<li>High emotional intelligence, able to read a room and plan and act accordingly </li>
<li>Adaptable and amenable in high stakes environments </li>
<li>Must be willing to work in a noisy environment with strong or unpleasant odors</li>
<li>Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs</li>
<li>Work well in a fast-paced environment with people from all backgrounds and different personality types </li>
</ul>
WHO YOU ARE
<ul>
<li>Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives</li>
<li>Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments</li>
<li>Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results </li>
<li>Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge</li>
</ul>
HOW WE INVEST IN YOU
<ul>
<li>Competitive compensation, including base and 401K match</li>
<li>Comprehensive health and wellness benefits that start on day one, including QPR training and access to free therapy or counseling</li>
<li>Based on your role, you may be eligible for equity after one year of full time, active employment with VEG, so you can share in our growth and success</li>
<li>A BIG focus on learning and growth, from VEG-created clinical and leadership programs to unlimited ER CE + travel stipend (no really!). Full-time credentialed VEGgies receive a $2,500/year travel stipend. Full-time uncredentialed VEGgies receive a $1,000/year travel stipend.</li>
<li>Clinical student loan repayment so you don't need to worry about your student debt</li>
<li>Paid parental leave, up to 10 weeks at 100% of regular salary and inclusive fertility and family-building care for all types of families</li>
<li>Flexible work schedules to support your life outside of work</li>
<li>Generous employee referral program, so our awesome people can bring in more awesome people</li>
<li>And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry</li>
</ul>
DEI
At VEG, diversity is not just a word—it's a strength that fuels innovation and kindness. Our mission is "Helping people and their pets when they need it most." And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve—where different perspectives are not only welcomed but celebrated.
We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.

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