<h3>Job Description</h3>
Job DescriptionCompany Description 
Our Mission
Together with our families and communities, we create joyful and identity-affirming schools where students achieve excellent and equitable academic outcomes. We believe doing this ensures that our students are prepared to pursue any path they choose — college, career, and beyond — so they can lead fulfilling lives and build a more just world. Our program is based on:
<ul>
<li>A focus on high-quality instruction supported by rigorous professional development to ensure that our students develop the academic skills necessary to pursue the life they choose.</li>
<li>A high regard for character development to ensure that our students and staff celebrate and develop their character and identity strengths.</li>
<li>An emphasis on family engagement, because we believe that our students are most likely to be able to maximize their potential when we work in partnership with our students and their families.</li>
<li>A focus on college readiness for all students so that all students can make choices about their post-secondary education and future.</li>
</ul>
What We Do
We seek to provide a world-class education for students from educationally underserved communities in Lynn and Boston. Our student demographics mirror those of neighborhood schools in terms of race, socioeconomic status, Multilingual Learners (MLL), and students who receive special education services.
Our promise to families is that their children will enter college and the professional world able to thrive academically due to their literacy, numeracy, and core knowledge in science and social studies. We also promise that our students will develop the zest for learning and grit necessary to persevere as they climb the mountain to and through college and career. Our graduates will be prepared to return to their community as teachers, leaders, and architects of continued growth in Lynn and Boston.
Who We Are
KIPP Massachusetts began enrolling students in 2004. We currently hold two charters, operating two “districts.” Our first district, KIPP Academy Lynn Charter School, is based in Lynn, MA.&nbsp; Our second district, KIPP Academy Boston Charter School, is based in Mattapan, MA. Each district is housed on one or more “campuses,” which we use to refer to different grade spans, for example, elementary grades, middle school grades, or high school grades.
In Lynn, KIPP Academy Lynn Elementary (serving grades K-4), KIPP Academy Lynn Middle (serving grades 5-8), and KIPP Academy Lynn Collegiate (serving grades 9-12), are all under our Lynn charter.&nbsp; Admission to any grade in the Lynn district is admission to all remaining grades in the Lynn district K-12. 74% of our students in Lynn are Hispanic, 15% are Black, 3% are multiracial, 5% White, and 4% Asian.&nbsp;
In Boston, KIPP Academy Boston (serving grades K-8) is under our Boston charter.&nbsp; Admission to any grade in the Boston district is admission to all remaining grades in the Boston district K-8. 36% of our students in Boston are Hispanic, 59% are Black, 3% are multiracial, 1% are White, and 1% are American Indian or Alaskan Native.
Across both districts, we serve over 2,200 students. KIPP MA has a Regional Office, with teams such as Teaching and Learning, Talent and Operations, which supports both districts.
KIPP Foundation
KIPP Massachusetts partners with the KIPP Foundation, which is a non-profit national network of college-preparatory public charter schools serving elementary, middle and high school students. The KIPP Network has a 30+ year track record of preparing our students in educationally underserved communities for success in college and life.
The KIPP Public Schools Network is made up of 278 K-12 schools, 28 regional support organizations, and the nonprofit KIPP Foundation. We are a national network with nearly 16,500 educators and 190,000 students and alumni. Together, we continually raise the bar for teaching and learning, then ensure success in one classroom travels across our network to hundreds more. We believe that excellent academic, safe and structured schools, empowered teachers, an emphasis on character development and support through college and career are the foundation for student success, and we strive to provide this for every student.
All KIPP schools, whether they are in Massachusetts or in other states, are part of the free public school system in their respective states and enrollment is open to all students.&nbsp; KIPP public charter schools are given more academic and budgetary flexibility than traditional public schools, and in exchange commit to deliver high-quality academic results for students.
Job Description 
Lead Teacher at KIPP Academy Boston Charter School
KIPP Academy Boston Charter School is looking for talented, committed, and culturally competent lead teachers who have the power to amplify our children’s potential by creating a school experience that affirms, values, and challenges students each day. We seek to create a professional and authentic environment of joy, excellence, care, and community where educators can make long-term transformative outcomes for students.
This role requires consistent and reliable demonstration of the following essential job functions and key responsibilities:
KEY RESPONSIBILITIES
Classroom Responsibilities
<ul>
<li>Serve as a lead or co-lead in a classroom (or classrooms), with responsibilities that may include: leading a class independently, co-teaching, short- or long-term coverage, or stepping into a lead classroom role later in the year based on the school's needs.</li>
<li>Ensure that all children are affirmed, valued, and challenged every day</li>
<li>Foster a positive and safe learning environment</li>
<li>Prepare and internalize rigorous and engaging unit and daily lessons, leveraging provided curricula/resources, and intellectual preparation tools</li>
<li>When applicable, may be asked to create and internalize academically aligned lesson plans, unit plans, rubrics, and assessments</li>
<li>Set specific, ambitious growth goals with all students and identify and leverage all necessary resources to ensure they meet them</li>
<li>Innovate on best practices to execute engaging, differentiated instruction at a level rigorous for all students</li>
<li>Implement aligned school-wide or grade-level student culture systems and proactive classroom management strategies</li>
<li>Regularly analyze student work and academic data to modify lessons, refine curricula, and inform instructional practice</li>
<li>Maintain accurate, up-to-date student grades/records and initiate strong lines of communication with students and their families regularly regarding students’ growth and progress</li>
</ul>
School and Professional Responsibilities
<ul>
<li>Obtain required MTEL and SEI endorsements with financial support from KIPP MA within the first year of employment in addition to free study support (please review this doc to see requirements)</li>
<li>Participate in school-wide and individual professional development, including pre-service training over the summer and weekly during the academic year</li>
<li>Take ownership for the development of your craft seeking and implementing feedback from your coach and collaborating with teammates within and beyond school-designed structures</li>
<li>Perform assigned duties including (but not limited to) classroom coverage, bus, lunch, transition, and dismissal duties</li>
<li>Develop strong relationships with families through participation in school events and consistent phone calls, texts, and/or emails with caregivers&nbsp;</li>
<li>Be willing to offer support and receive constructive feedback from colleagues in order to create a professional working atmosphere that is conducive to accountability, change, and improvement</li>
<li>Collaborate with grade level and content teams to tackle common challenges and implement grade-wide systems, sharing responsibility for all students</li>
<li>Dependable attendance according to our school calendar, initiating proactive communication when attendance barriers arise</li>
</ul>
General Requirements and Responsibilities
<ul>
<li>Embody KIPP MA’s Code of Conduct by acting with integrity, leading with humanity, centering self-awareness and critical consciousness, taking personal responsibility, and engaging productively</li>
<li>Participate and engage in regional professional development and community events as required</li>
<li>Demonstrated ability to collect and interpret data, evaluate, reason, define problems, establish facts, draw valid conclusions, and make reasonable judgments and decisions in a timely manner in accordance with the needs of the school</li>
<li>Self-awareness, flexibility and emotional intelligence to navigate a setting with students who express diverse needs</li>
<li>The consistent use of interpersonal and self-management skills to effectively support behavioral and emotional needs of students to ensure a safe and inclusive environment, as well as build relationships and manage conflict with students, staff, and caregivers</li>
<li>Effective communication skills to perform assigned duties and to meaningfully exchange information with students, staff, families and others in person, through written communication, in front of groups, and on virtual platforms</li>
<li>Physical mobility to move self in various positions in order to execute duties effectively, which may include kneeling, walking, pushing/pulling, squatting, twisting, turning, bending, stooping and reaching overhead</li>
<li>Physical strength sufficient to periodically lift and/or carry 20 pounds of materials or supplies and to physically restrain a student to keep from harming themself and/or others in an emergency situation</li>
<li>Manual dexterity sufficient to perform repetitive hand/wrist/arm motions and to operate a computer and office equipment</li>
</ul>
KIPP MA teachers are supported in their demanding work by experienced and dedicated leadership and staff who have themselves proven successful in the teaching role. Our leaders maintain consistent school-wide systems and procedures - academic, behavioral, cultural, logistical - designed to permit teachers to do their best work.&nbsp;
In addition to the responsibilities listed above, there will occasionally be other duties as assigned that teachers will engage in to help promote a positive and calm learning environment and culture.
Qualifications 
QUALIFICATIONS
<ul>
<li>
Deep alignment with KIPP MA’s mission and values, including the unwavering belief in the high potential of all students
</li>
<li>Demonstrated ability to drive student growth and achievement and to create a warm, inclusive, rigorous learning environment</li>
<li>Passion for subject/content area and demonstrated commitment to professional learning</li>
<li>2+ years of full-time teaching experience</li>
<li>Bachelor’s Degree required</li>
<li>Pass Criminal Background Check</li>
</ul>
 Additional Information 
What We Offer The minimum base salary for this exempt position is $63,000 to $102,500 (per 1.0 FTE/45 hours per week), depending upon years of relevant experience after your Bachelor's degree and any advanced degrees (+$3,000 for 1st advanced degree and +$1,500 for 2nd advanced degree). The role includes a $1,000 signing bonus—and an annual $2,000 retention bonus in subsequent years, as well as other bonuses, when eligible. For more about what we offer, how to apply and more about KIPP MA, please visit this link HERE.
KIPP MA is an Equal Opportunity Employer. We believe in building a vibrant and welcoming school community that advances our mission of ensuring that all KIPP students graduate with the skills and confidence to lead fulfilling lives. This includes a commitment to attracting and developing individuals who understand the experiences of the students and communities we serve. We hire without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status, or disability.

Middle School: Science Lead Teacher - Greater Boston (2026-2027)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Welcome to Team Springfield Pie, or SPI for short. We are a family-owned and operated business that serves delicious pizza and more in Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow.&nbsp; Our story began when Gus and Sabrina Garcia came from Brazil and worked as delivery drivers for Domino's. They learned that 90% of the US franchisees started as drivers or pizza makers, and they decided to pursue their dream of owning their own stores. Today, they are happy to share their success with all their employees, offering great career opportunities. SPI was founded in 1999 by Gus and Sabrina Garcia, who care deeply about their customers, employees' careers, and communities. They have given back over $500,000 in food to various causes, such as schools, churches, government shutdown relief, COVID-19 response, and other community non-profit organizations.
Job Description 
As an SPI Delivery Driver, you are representing SPI to our Customers. As a driver, you can be involved in all aspects of store operations and get paid tips daily. You represent our brand as the first, and sometimes only, Team Member our Customers see. Your contact with the Customer plays an essential role as we create smiles by making lives easier. Your professionalism and optimism as the face of Domino's delivery are vital to creating a pleasant experience for customers. At SPI, your safety is our #1 priority!
WHAT DO DELIVERY DRIVERS DO?&nbsp;
· Deliver Domino’s products in your vehicle while enjoying music in a safe and efficient way.
· Uphold and represent a rock-solid brand image.
· Provide amazing Customer service.
· Safely deliver pizzas while having fun.
· Get into the action and learn how to make pizzas.
&nbsp;· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store, including oven-tending.
WHAT’S IN IT FOR YOU?&nbsp;
· Earn between $18 and $25 per hour with Tips
· Earn TIPS PAID IN CASH DAILY
· Get paid mileage
· Join a winning team who is the best pizza company in the world &amp; in every neighborhood!
· Complete all SPI world-class training programs to ensure you are set up for success in your role.
· Work flexible, fun hours and enjoy great product discounts.
· Opportunity to continue your development through the SPI Career Development Program.
· This is the first step for many to own their own Domino store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly position (meaning hours vary from week to week) with cash paid daily.
· Medical, dental, and vision insurance available if the Driver averages 35 or more hours per week.
· Monthly Incentives for chances of winning prizes just for doing a great job.
Pay Transparency (In accordance with the Massachusetts Salary Range Transparency Law, effective October 29, 2025)
Pay Ranges (Massachusetts) &nbsp;
Delivery Drivers $18.00 – $25.00 per hour (Includes Tips + Gas Reimbursement)
 Insiders $15.50 – $17.00 per hour &nbsp;
Assistant Managers $17.00 – $19.00 per hour (Plus, the opportunity to receive Operational Excellence Incentives, PTO and Career Advance Opportunities) &nbsp;
General Managers $20.00 – $30.00 per hour (Plus Operational Excellence Incentives &amp; Paid Time Off and Career Advance Opportunities)
Qualifications 
Must be 18 years of age with a clear driving record, a dependable vehicle, and proof of insurance.
Strong communication and basic math skills to count change.
Be outgoing and have a positive, upbeat attitude.
Strong communication and verbal skills.
Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
Reliable
Valid Drivers License
Social Security Card
Valid vehicle insurance (The car Insurance must be under your name or as a second driver)
Car Registration
Eligible to work in the USA
In addition, our qualified applicants must have an outstanding attitude toward customer service, have basic math skills, enjoy working in a fast-paced team surrounding, and have an insured vehicle that passes regular safety inspections.
We value your flexibility, and we are open to different work arrangements. However, for full-time positions, we require you to work Nights and Weekends (We can accommodate some requests for weekends off). We will discuss your availability during the interview and try to match your needs as much as possible.
 Additional Information 
ATTENTION: We will send you a text message to expedite the hiring process. Please reply to the text. Once we determine that you qualify for the job, we will schedule an interview at the store.&nbsp;
Please watch the videos below to learn more about working for us and the career opportunities available.

Delivery Driver - Full & Part Time Available (670 Broadway St, Chicopee, MA)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Welcome to Team Springfield Pie, or SPI for short. We are a family-owned and operated business that serves delicious pizza and more in Springfield, Chicopee, Holyoke, Wilbraham, and Ludlow.&nbsp; Our story began when Gus and Sabrina Garcia came from Brazil and worked as delivery drivers for Domino's. They learned that 90% of the US franchisees started as drivers or pizza makers, and they decided to pursue their dream of owning their own stores. Today, they are happy to share their success with all their employees, offering great career opportunities. SPI was founded in 1999 by Gus and Sabrina Garcia, who care deeply about their customers, employees' careers, and communities. They have given back over $500,000 in food to various causes, such as schools, churches, government shutdown relief, COVID-19 response, and other community non-profit organizations.
Job Description 
As an SPI Delivery Driver, you are representing SPI to our Customers. As a driver, you can be involved in all aspects of store operations and get paid tips daily. You represent our brand as the first, and sometimes only, Team Member our Customers see. Your contact with the Customer plays an essential role as we create smiles by making lives easier. Your professionalism and optimism as the face of Domino's delivery are vital to creating a pleasant experience for customers. At SPI, your safety is our #1 priority!
WHAT DO DELIVERY DRIVERS DO?&nbsp;
· Deliver Domino’s products in your vehicle while enjoying music in a safe and efficient way.
· Uphold and represent a rock-solid brand image.
· Provide amazing Customer service.
· Safely deliver pizzas while having fun.
· Get into the action and learn how to make pizzas.
&nbsp;· Execute time management skills and the ability to multi-task in a competitive work environment.
· Help be part of the pizza industry that is leading in technology by using the most advanced equipment.
· The ability to take ownership in resolving problems.
· Operate all equipment inside the store, including oven-tending.
WHAT’S IN IT FOR YOU?&nbsp;
· Earn between $18 and $25 per hour with Tips
· Earn TIPS PAID IN CASH DAILY
· Get paid mileage
· Join a winning team who is the best pizza company in the world &amp; in every neighborhood!
· Complete all SPI world-class training programs to ensure you are set up for success in your role.
· Work flexible, fun hours and enjoy great product discounts.
· Opportunity to continue your development through the SPI Career Development Program.
· This is the first step for many to own their own Domino store.
· Learn team building and problem-solving and develop your skills for the future.
· Opportunity to give back to the community through partnerships and donations.
· Variable hourly position (meaning hours vary from week to week) with cash paid daily.
· Medical, dental, and vision insurance available if the Driver averages 35 or more hours per week.
· Monthly Incentives for chances of winning prizes just for doing a great job.
Pay Transparency (In accordance with the Massachusetts Salary Range Transparency Law, effective October 29, 2025)
Pay Ranges (Massachusetts) &nbsp;
Delivery Drivers $18.00 – $25.00 per hour (Includes Tips + Gas Reimbursement)
 Insiders $15.50 – $17.00 per hour &nbsp;
Assistant Managers $17.00 – $19.00 per hour (Plus, the opportunity to receive Operational Excellence Incentives, PTO and Career Advance Opportunities) &nbsp;
General Managers $20.00 – $30.00 per hour (Plus Operational Excellence Incentives &amp; Paid Time Off and Career Advance Opportunities)
Qualifications 
Must be 18 years of age with a clear driving record, a dependable vehicle, and proof of insurance.
Strong communication and basic math skills to count change.
Be outgoing and have a positive, upbeat attitude.
Strong communication and verbal skills.
Ability to stand, walk, sit, carry, use machines, and lift up to 25 pounds.
Reliable
Valid Drivers License
Social Security Card
Valid vehicle insurance (The car Insurance must be under your name or as a second driver)
Car Registration
Eligible to work in the USA
In addition, our qualified applicants must have an outstanding attitude toward customer service, have basic math skills, enjoy working in a fast-paced team surrounding, and have an insured vehicle that passes regular safety inspections.
We value your flexibility, and we are open to different work arrangements. However, for full-time positions, we require you to work Nights and Weekends (We can accommodate some requests for weekends off). We will discuss your availability during the interview and try to match your needs as much as possible.
 Additional Information 
ATTENTION: We will send you a text message to expedite the hiring process. Please reply to the text. Once we determine that you qualify for the job, we will schedule an interview at the store.&nbsp; Please watch the videos below to learn more about working for us and the career opportunities available.

Delivery Driver - Full & Part Time Available (2030 Boston Rd, Wilbraham, MA)

<h3>Job Description</h3>
Job DescriptionCompany Description 
Thought Industries powers the Business of Value - enabling enterprises to unlock growth across the customer lifecycle. From our Boston headquarters, we help organizations drive measurable impact, maximize customer lifetime value, and fuel innovation through our leading enterprise solutions. Unlock growth with us - where your potential meets boundless possibilities.
Job Description 
The Thought Industries Support Operations team is seeking an experienced Tier 2 Technical Support Agent to provide technical support and assistance to our customers via our Zendesk ticketing system. As a Tier 2 Technical Support Agent, you will be responsible for addressing and responding to customer inquiries on products and services, including installation, operational functions, troubleshooting, and maintenance. You will also be expected to provide customers with preventive maintenance and configuration recommendations to improve product usability, performance, and customer satisfaction.
Core Responsibilities
<ul>
<li>
Troubleshooting: Resolve complex technical issues escalated from Tier 1 support agents and provide timely and accurate solutions to customers. This may involve analyzing system logs, performing diagnostics, and utilizing remote access tools to troubleshoot issues
</li>
</ul>
<ul>
<li>
Customer Support: Assist customers via various channels such as email or chat, providing professional and empathetic support. Address customer inquiries, concerns, and complaints promptly and effectively, ensuring customer satisfaction and maintaining a positive customer experience.
</li>
</ul>
<ul>
<li>
Incident Management: Take ownership of customer-reported issues and track them through to resolution, adhering to defined service-level agreements (SLAs). Escalate critical issues to the appropriate teams or higher tiers when necessary, while maintaining communication with the customer regarding the status of their reported issue.
</li>
</ul>
<ul>
<li>
Collaboration: Collaborate with cross-functional teams, including developers, product managers, and QA engineers, to communicate customer feedback, identify product improvement opportunities, and contribute to the overall product development process. Provide input on potential areas for process improvement within the support team.
</li>
</ul>
<ul>
<li>
Training and Mentoring: Stay updated on the latest features and updates of the learning management system and related technologies. Share knowledge and provide guidance to Tier 1 support agents, assisting in their professional development and helping them handle more complex customer issues.
</li>
</ul>
<ul>
<li>
Proactive Issue Prevention: Identify recurring issues and patterns in customer inquiries and work with the product and development teams to proactively address them. Suggest improvements to product documentation, or platform enhancements to increase customer satisfaction and reduce support tickets.
</li>
</ul>
<ul>
<li>
Continuous Learning: Stay abreast of industry trends, emerging technologies, and best practices related to our platform and customer support. Engage in ongoing training to develop technical skills and deepen product knowledge.
</li>
</ul>
Overall, your role as a Tier 2 Technical Support Agent would focus on resolving complex technical issues, delivering exceptional customer support, collaborating with internal teams, and contributing to the overall improvement of the product and support processes.
Competencies
<ul>
<li>
Technical Expertise: Possess a strong understanding of the company's platform and related technologies. Have in-depth knowledge of troubleshooting methodologies, network protocols, databases, web technologies, and operating systems.&nbsp;
</li>
</ul>
<ul>
<li>
Problem Solving: Exhibit exceptional problem-solving skills to diagnose and resolve complex technical issues efficiently. Demonstrate the ability to analyze information, identify patterns, and apply logical reasoning to find innovative solutions. Display a proactive approach to problem-solving by identifying potential issues before they escalate.
</li>
</ul>
<ul>
<li>
Customer Focus: Maintain a customer-centric approach by actively listening to customers, understanding their needs, and providing personalized support. Display empathy, patience, and professionalism while addressing customer concerns. Strive for high customer satisfaction and deliver exceptional service.
</li>
</ul>
<ul>
<li>
Communication Skills: Possess excellent verbal and written communication skills to effectively communicate with customers and team members. Articulate technical concepts in a clear and concise manner, avoiding jargon, and adapting communication style to suit the customer's level of technical understanding. Active listening skills are crucial for understanding customer issues accurately.
</li>
</ul>
<ul>
<li>
Collaboration: Work collaboratively with cross-functional teams, including Tier 1 support agents, developers, product managers, and QA engineers. Demonstrate strong interpersonal skills to build effective relationships, share knowledge, and contribute to team success. Communicate customer feedback and technical issues effectively to the relevant teams.
</li>
</ul>
<ul>
<li>
Analytical Thinking: Apply analytical thinking to analyze complex technical problems, break them down into manageable components, and identify potential root causes. Use data-driven approaches to make informed decisions and recommendations for issue resolution. Leverage analytical tools and techniques to extract insights from system logs and diagnostics.
</li>
</ul>
<ul>
<li>
Time Management: Possess strong organizational and time management skills to prioritize and manage multiple customer inquiries and issues simultaneously. Adhere to defined SLAs and effectively manage workload to ensure timely resolution of customer tickets. Efficiently handle escalations and prioritize critical issues.
</li>
</ul>
<ul>
<li>
Adaptability: Thrive in a fast-paced, dynamic environment and quickly adapt to changes in technology, processes, or customer requirements. Display flexibility in work schedules to accommodate customer needs, including working evenings, weekends, or on-call rotations as required.
</li>
</ul>
<ul>
<li>
Continuous Learning: Display a growth mindset and a passion for continuous learning. Stay updated on new product features, industry trends, and emerging technologies related to learning management systems. Actively seek opportunities for professional development and acquire new skills to enhance technical expertise.
</li>
</ul>
<ul>
<li>
Documentation Skills: Demonstrate the ability to create clear and comprehensive technical documentation, including troubleshooting guides, knowledge base articles, and FAQs. Ensure accuracy, completeness, and relevance of documentation and regularly update it to reflect changes in the product or support processes.
</li>
</ul>
<ul>
<li>
These competencies enable Tier 2 Technical Support Agents to effectively address complex technical challenges, deliver excellent customer support, collaborate with teams, and contribute to the overall success of the company's learning management system.
</li>
</ul>
 &nbsp;
Qualifications 
<ul>
<li>
1-3 years of experience in technical support or a related field
</li>
<li>
Familiarity with SSO configuration and API troubleshooting&nbsp;
</li>
<li>
Strong communication skills and the ability to effectively communicate technical information to non-technical customers
</li>
<li>
Strong problem-solving and analytical skills
</li>
<li>
Ability to work independently and in a team environment
</li>
<li>
Strong time-management and prioritization skills
</li>
<li>
Must be comfortable working remotely
</li>
</ul>
 Additional Information 
All your information will be kept confidential according to EEO guidelines.&nbsp;
The annual salary for this role is $60,000-$70,000.&nbsp;
Thought Industries does not discriminate in employment opportunities or practices on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. Employment decisions at Thought Industries are based on merit, qualifications, and abilities.

Tier 2 Customer Support Specialist

<h3>Job Description</h3>
Job DescriptionCompany Description 
Since 1977, Vineyard Veterinary Clinic has been proudly serving pets and families in Edgartown, MA. We’re a 3-doctor practice caring for dogs, cats, and exotics, with a unique mix of general practice year-round and urgent care during the busy summer season.
Located on beautiful Martha’s Vineyard—just steps from downtown and right on the public transit route—we offer a supportive team environment where doctors and techs share overnight on-call shifts and every day brings variety.
If you’re looking to grow your skills, make a difference in the community, and enjoy island life, Vineyard Veterinary Clinic is the place for you!
Job Description 
Job duties include, but are not limited to:
Animal restraint, triage of incoming patients, collection and analysis of lab samples, diagnostic imaging, management and nursing care of medical and hospitalized cases with varying degrees of stability, administration of medications, effective communication of treatment plans with clients, surgical preparation and assistance, and anesthetic management.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you’re looking to just be a master of your role or trying to grow into that next career move, you’ll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications 
We’re Looking For:
<ul>
<li>A Certified Veterinary Technician with an active license required, 1+ year professional experience preferred but not required</li>
<li>Consistent punctuality and reliability in adherence to scheduled shifts</li>
<li>Availability to work some weekend shifts</li>
<li>Excellent client communication and medical record management skills</li>
<li>Comprehensive knowledge of veterinary procedures, preventative care, and hospital operations</li>
<li>Expertise in safe and low-stress animal restraint techniques</li>
<li>Proficiency in various sample collection methods, including blood, urine, fecal, and skin specimens</li>
<li>Experience in radiographic positioning and image capture, with additional skills in dental radiography being a plus</li>
<li>Experience in anesthesia administration and surgical monitoring</li>
<li>Commitment to professional ethics and continuous learning</li>
<li>Ability to work in a fast-paced environment with exposure to animal-related hazards</li>
</ul>
The ideal candidate will possess a combination of technical expertise and unwavering commitment to animal welfare in a dynamic veterinary setting.
 Additional Information 
Pay range:&nbsp;$22 - $26/hr. based on experience
We offer our staff:
<ul>
<li>Comprehensive Benefits (health, dental, vision, liability, 401k &amp; 401K matching program, life &amp; supplemental insurance, HSA, &amp; FSA)&nbsp;</li>
<li>Employee Assistance Program&nbsp;</li>
<li>Paid Vacation and Sick Time for ALL Employees&nbsp;</li>
<li>Paid Bereavement Program&nbsp;</li>
<li>Paid Parental Leave Program &nbsp;</li>
<li>Competitive Compensation &nbsp;</li>
<li>Continuing Education Allowance (applies to licensed/registered/certified roles)</li>
<li>Tuition Assistance Program&nbsp;</li>
<li>Access to a CVA/CVT/CVPM Partnership through Penn Foster&nbsp;</li>
<li>Career Development Opportunities&nbsp;</li>
<li>Referral Bonus Program for most positions!&nbsp;</li>
<li>Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)&nbsp;</li>
</ul>
Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.&nbsp;
*Note – some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit:&nbsp;<a href="https://allianceanimal.com/additionaljobdescriptiondetails" target="_blank">https://allianceanimal.com/additionaljobdescriptiondetails</a>

Certified Veterinary Technician

<h3>Job Description</h3>
Job DescriptionCompany Description 
Join the team responsible for crafting a fresh landmark that emphasizes cultural appreciation among colleagues and the pursuit of greatness. At Raffles Boston, we recognize the immense worth of our distinct cultural heritage, and we are dedicated to ensuring that it is comprehended and embraced by each team member. This commitment begins the instant a prospective colleague connects with us and extends throughout their entire journey with the hotel.
Job Description 
The Reservations Supervisor works to maximize hotel revenue through daily management of room inventory, pricing, and reservations processes. In this role you will collaborate along with the Regional DOSM on the oversight of the plans and actions to generate the right revenue results for the hotel, supporting the property reservation team, interacting with the central reservation office, sales &amp; marketing team, and operations teams in the hotel to ensure guest satisfaction and top revenue results are achieved. In addition, this position will be heavily involved in the achievement of Forbes 5-star standards.
Qualifications 
<ul>
<li>2 to 3 years of prior experience in a related position in a luxury 5 star hotel preferred</li>
<li>College degree in hotel or business administration highly preferred</li>
<li>General knowledge of the principles and practices within the Revenue Management/Sales &amp; Marketing profession</li>
<li>Must possess communication skills in terms of the ability to negotiate, convince, sell and influence others</li>
<li>Ability to make decisions with only general policies and procedures for guidance</li>
<li>Strong computer literacy, particularly with Opera, OTA extranets and Microsoft Office</li>
<li>Must effectively adhere to strict daily/weekly/monthly deadlines.</li>
<li>Extensive proficiency in Excel, Word, and PowerPoint required and ability to manipulate data essential</li>
<li>Strong knowledge of Forbes Standards and ability to coach team in achieving 5-star standards</li>
<li>Attention to detail required.</li>
<li>Ability to operate in a team environment.</li>
<li>Excellent written and verbal communication skills</li>
<li>Excellent interpersonal skills and demonstrated maturity.</li>
<li>Ability to manage multiple tasks and responsibilities at once.</li>
</ul>
 Additional Information 
<ul>
<li>Employee benefit card offering discounted rates in Accor worldwide for you and your family.&nbsp;</li>
<li>Excellent Company benefits including medical, dental, vision and life insurance.&nbsp;</li>
<li>Personalized development opportunities across Accor's extensive brand portfolio.&nbsp;&nbsp;</li>
<li>Ability to make a difference through our Corporate Social Responsibility activities</li>
</ul>

Reservation Supervisor

<h3>Job Description</h3>
Job DescriptionResidential CounselorJob Description
Title: Residential Counselor - MAP 
Location: Torrey St, Brockton
Pay Range: $20 - $23
Schedule: 40 Hrs Wed - Sun 3p-11p
FLSA: Non Exempt 
Who We Are: 
Founded in Brockton, MA in 1975, BAMSI is a 501(c)3 nonprofit organization “bringing people and services together.” Over the years, we have become one of the most trusted organizations working with children, families, individuals, and seniors to enrich their lives. At its core, BAMSI is about building connections with people and services. Each year, our organization impacts the lives of more than 50,000 individuals. BAMSI’s mission is to meet each person where they are so they can learn, grow, and thrive. BAMSI is committed to Diversity, Equity, Inclusion, Justice, and Accessibility; to creating a holistic system of care; and to abolishing the stigmas surrounding mental illness, disability, and addiction. 
What We Offer: 
<ul>
<li>Time Off - 4 weeks combined vacation, personal and cultural holiday</li>
<li>12 paid holidays</li>
</ul>
<ul>
<li>2 weeks Sick Time</li>
<li>Highly Specialized Paid Trainings including opportunity to earn CEUs</li>
<li>HSA and Competitive Benefit Package</li>
<li>403B plan with discretionary match</li>
<li>Wellness Activities</li>
<li>Employee Assistance Program</li>
<li>Career Development Opportunities</li>
</ul>
Why BAMSI? 
<ul>
<li>Purpose-Driven Work: Make a direct impact on residents’ growth and independence.</li>
<li>Training &amp; Development: Gain skills in mental health support, MAP certification, and more.</li>
<li>Collaborative Culture: Join a team dedicated to dignity, respect, and evidence-based practices.</li>
</ul>
What You’ll Do: Provide rehabilitative support to adults in Group Living Environments (GLE), fostering skills for daily living and community integration. Key responsibilities include: 
<ul>
<li>Teach ADLs (cooking, budgeting, medication management) and socialization skills.</li>
<li>Implement Treatment Plans and behavioral interventions under clinician guidance.</li>
<li>Administer/supervise medications per MAP guidelines and document care.</li>
<li>Transport residents to appointments and community activities.</li>
<li>Advocate for residents’ needs and model healthy coping strategies.</li>
<li>Maintain a safe, clean home environment and complete timely documentation.</li>
</ul>
What You Bring: 
<ul>
<li>High school diploma/GED; mental health experience preferred.</li>
<li>Valid driver’s license and ability to assist with mobility (bending, standing, etc.).</li>
<li>Strong communication skills (English) and basic computer proficiency.</li>
<li>Compassion, patience, and a commitment to trauma-informed care.</li>
<li>Bonus: Lived experience or multilingual abilities (e.g., Spanish, Portuguese).</li>
</ul>
 Sat - Wed 3p-11p 40

Residential Counselor

<h3>Job Description</h3>
Job DescriptionCompany Description 
Monro’s family of brands is one of the leading automotive service and tire dealers in the United States. We work on approximately five million vehicles a year, but with us, it is personal. Every guest is important, and every teammate is valued. That is our people-first approach. &nbsp;
Headquartered in our hometown of Rochester, New York, where our founder, Chuck August, opened his first store in 1957, we have grown to nearly 1,300 auto repair shops and tire dealers in 32 states from coast to coast. Monro powers 16 highly respected tire and auto service brands, supporting each company’s regional strength and community connections. From big cities to small towns to rural crossroads, you will find us in neighborhoods of every shape, size, and color. &nbsp;
Under the Monro banner, we are united TEAM, and share the same mission to bring our guests the highest quality tire and auto service in the industry. &nbsp;
Do you have what it takes to shape a better future for yourself and the automotive service industry? Our vision is to be America’s leading auto and tire centers, trusted by consumers as the best place in our neighborhoods for quality automotive maintenance and repairs. We’re looking for motivated individuals at every stage in their career who share our vision. Positions are available in our retail locations across our many brands, in field management, and in store operations at our Store Support Center in Rochester, New York. If you like helping others, as much as you like working on cars; if you enjoy being part of a team, solving problems, and building guest relationships, if you value honesty and integrity - we have a Destination for you at Monro.&nbsp;&nbsp;
Destination Monro -Your Career is Here!&nbsp;
Compensation: Starting flat rate pay $25/hr - $35/hr, guaranteed rate also available.
Job Description 
About the Role:
The Technician role is full time or part-time and is an hourly position based on needs of the business. The Technician is primarily responsible for conducting basic vehicle diagnostics and performing routine vehicle repair and maintenance services in accordance with company standards and manufacturer specifications. This position is expected to deliver exceptional 5 Star service to our guests, through effective communication of vehicle issues and proposed solutions, as well as consistently meeting guest expectations for time commitments and quality.
Compensation: Starting flat rate pay $25/hr - $35/hr, guaranteed rate also available.
This role is eligible for additional compensation and incentives.&nbsp;
Responsibilities:
· Perform basic vehicle diagnostics to properly identify required repairs.
· Consistently complete Monro’s Courtesy Inspection process, on every guest vehicle, identifying, documenting, and communicating additional needed services and repairs; Audit courtesy inspections performed by the General Service Technicians
· Assist in inventory management to include pulling tires and parts, unloading and stocking inventory.
· Assist with all general store duties, ensuring the store is in excellent condition and maintained to Monro standards for cleanliness and consistently in guest ready condition.
· Consistently perform service(s) in accordance with Monro’s safety standards including but not limited to Monro’s Wheel Torque, Oil safety and compliance procedures
· Test drive vehicles in accordance with Monro’s Road Test policy, including consistently utilizing our dedicated test drive routes, while maintaining all local traffic and safety laws
· Understand and adhere to company policies and procedures, Governmental standards including environmental codes and ANSI/OSHA standards. Consistent use of all required safety standards set forth in training and policies and procedures.
· Maintain technical knowledge and capabilities to ensure proficiency through the timely completion of all required Monro University training courses and modules.
· Operate, utilize, and maintain all equipment in a safe manner in accordance with Monro and equipment manufacturer guidelines including but not limited to lifts, welders, brake lathes, etc.
· Perform other duties as assigned and required.
Qualifications 
Qualifications:
<ul>
<li>High School Diploma or equivalent.  &nbsp;</li>
</ul>
<ul>
<li>Automotive training including basic car maintenance and repair or the equivalent combination of education and experience.  &nbsp;</li>
</ul>
<ul>
<li>ASE certification and State Inspection license (where applicable) preferred. &nbsp;</li>
</ul>
<ul>
<li>Must possess a current valid driver’s license and have a satisfactory Motor Vehicle Report (MVR) &nbsp;</li>
</ul>
<ul>
<li>Required to own a basic set of tools or participate in Monro’s tool purchase program.</li>
</ul>
Profile Summary:&nbsp;
<ul>
<li>Capable of performing basic automotive maintenance, repair, and tire services&nbsp;</li>
<li>Ability to diagnose problems identifying root cause and determine appropriate repair solution.&nbsp;&nbsp;</li>
<li>Ability to interpret and execute instructions furnished in written, oral, and diagram formats&nbsp;</li>
<li>Strong customer service skills&nbsp;</li>
<li>Strong verbal and written communication skills with the ability to convey technical issues and write routine reports.&nbsp;&nbsp;</li>
</ul>
Work Environment &amp; Physical Requirements:&nbsp;&nbsp;
This job operates in an automotive shop environment.&nbsp; The job will have exposure to a moderate noise level, adverse weather conditions, chemicals, odors, dirt, and dust. Technicians must be able to complete the following but not limited to:&nbsp;
<ul>
<li>Ability to work flexible hours, days, evenings, weekends, and holidays.&nbsp;</li>
<li>Must be able to see, hear, lift, carry, and stock merchandise and supplies up to 50 lbs. without assistance.&nbsp;</li>
<li>Frequent standing and walking for long periods of time.&nbsp;</li>
<li>Frequent reaching overhead and below the knees, including squatting, bending, stooping, kneeling, and twisting.&nbsp;</li>
</ul>
 Additional Information 
 &nbsp;
Benefits:  &nbsp;
<ul>
<li>
Performance based incentives  &nbsp;
</li>
</ul>
<ul>
<li>
Paid vacation and holidays for Full-Time Teammates&nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for ASE Certifications  &nbsp;
</li>
</ul>
<ul>
<li>
Reimbursement for State Inspection Licenses, where applicable  &nbsp;
</li>
</ul>
<ul>
<li>
401k eligibility immediately upon hire&nbsp;
</li>
</ul>
<ul>
<li>
Direct Deposit&nbsp;
</li>
</ul>
<ul>
<li>
Employee Discounts&nbsp;
</li>
</ul>
<ul>
<li>
Healthcare, Vision, and Dental for Full time teammates  &nbsp;
</li>
</ul>
<ul>
<li>
Employee Access Perks&nbsp;
</li>
</ul>
<ul>
<li>
Career Advancement Opportunities&nbsp;&nbsp;
</li>
</ul>
This summary is not an all-inclusive description of job duties. Other job duties and responsibilities may also be assigned by the incumbent’s supervisor at any time based upon the Company’s needs.  &nbsp;
  &nbsp;
Monro Inc. is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state, or local law.  &nbsp;
Your next Destination!
Growth Opportunity: 
At Monro we’re committed to helping our teammates grow their career through the combination of coursework, demonstrating leadership skills and open opportunities. Our teammates&nbsp;receive on-the-job training, company sponsored certifications, as well as course curriculum in Monro University that empowers them to advance to the next level of their careers.
Monro, Inc. is an equal opportunity employer and affords equal opportunity to all applicants for all positions without regard to&nbsp;race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Automotive Technician - Technician

<h3>Job Description</h3>
Job DescriptionCompany Description 
We are looking for a Branch Manager to join our Rexel, USA team in Boston, MA!
Rexel USA is one of the largest distributors of electrical products, data communication, and related supplies in the United States. Rexel USA operates its electrical distribution business in the United States through eight Regions that go to market under various banner and trade names, including Rexel, Rexel Automation, Gexpro, Mayer, and Platt Electric Supply. In addition to an online store, Rexel USA has a distribution network of over 460 warehouse storefront locations throughout the U.S.
Job Description 
Summary: The Branch Manager is responsible for developing/coaching their team and providing the profitable and safe functioning of the branch. The Branch Manager reviews all aspects of branch operations, interprets corporate goals, prepares and executes annual budgets, and plans and implements sales and operational initiatives to achieve profitable business growth. Responsibilities include but are not limited to safety, personnel, facility, inventory, equipment, and the overall business results. What You'll Do:
<ul>
<li>Drive profitability by utilizing company digital tools to maximize all aspects of branch performance. Lead external digital strategy through customer digital adoption</li>
<li>Provide leadership, motivation, direction, and training to branch personnel. Recognize personnel problems and take corrective actions as needed</li>
<li>Ensure branch personnel have the tools necessary to achieve highest levels of sales potential</li>
<li>Effectively manage branch Profit and Loss (P&amp;L) to meet or exceed total sales, GE sales, net income, asset management targets, and expense budgets</li>
<li>Implement branch security and safety standards by conducting facility and asset inspections and taking corrective actions to support controls</li>
<li>Remain knowledgeable and current about markets served, customers, vendors, and competitors</li>
<li>Maintain and develop positive relationships with existing and prospective customers and vendors, demonstrate excellent customer service and set an example for other staff</li>
<li>Conduct/oversee inventory control procedures and ensure appropriate inventory levels are maintained</li>
<li>Collaborate with key partners, managers, sales, and marketing to support branch mission, strategies, and growth goals</li>
<li>May fill in for branch and warehouse roles and makes deliveries as needed</li>
<li>Perform other duties as assigned</li>
</ul>
 Job Duties Disclaimer: The information contained in this job description is intended to describe the essential job functions required of those assigned to this job. It is not intended to be an exhaustive list of all responsibilities, duties, knowledge, skills, and abilities needed to perform the job. Please note that management retains the right to assign or reassign duties and responsibilities to this job at any time. The ability to competently perform all the essential duties of the position, with or without reasonable accommodation, demonstrate commitment to effective customer service delivery, integrity, and the ability to work productively as a member of a team or work group are basic requirements of all positions at Rexel USA.
Qualifications 
<ul>
<li>5+ years of sales, operations, electrical distribution, or similar B2B industry experience</li>
<li>2+ years of leadership experience</li>
<li>Valid Driver’s License</li>
<li>High School or GED - Required</li>
<li>4 Year / Bachelor's Degree - Preferred</li>
<li>Knowledge and experience in inventory control and warehouse operations</li>
<li>Ability to manage P&amp;Ls preferred</li>
<li>Ability to develop and implement sales strategies</li>
<li>Sales and service oriented, self-motivated, dependable, possess excellent leadership and customer service skills</li>
<li>Excellent written, verbal, interpersonal, and presentation skills are required</li>
<li>Strong negotiation and interpersonal skills</li>
<li>Experience with Microsoft Office and ERP system such as Solar Eclipse</li>
<li>Ability to develop and coach a team</li>
</ul>
 Additional Information 
Physical Demands:
<ul>
<li>Sit: Must be able to remain in a stationary position - Frequently – 21% to 50%</li>
<li>Walk: Must be able to move about inside/outside office or work location - Frequently – 21% to 50%</li>
<li>Use hands to finger, handle, or feel: Operates a computer and other office machinery - Constantly – at least 51%</li>
<li>Stoop, kneel, crouch, or crawl: Must be able to crouch down to stock shelves, pick up boxes, or position oneself to maintain computers in the lab/under desks/in server closet - Occasionally – up to 20%</li>
<li>Climb or balance: Must be able to ascend/descend on a ladder, forklift, pallet jack, or other warehouse equipment - Occasionally – up to 20%</li>
<li>Talk, hear, taste, smell: Must be able to use senses to effectively communicate with co-workers and clients and detect hazardous conditions - Constantly – at least 51%</li>
</ul>
 Weight and Force Demands:
<ul>
<li>Up to 10 pounds - Constantly – at least 51%</li>
<li>Up to 25 pounds - Frequently – 21% to 50%</li>
<li>Up to 50 pounds - Occasionally – up to 20%</li>
</ul>
 Working Environment:
<ul>
<li>Exposed to unpleasant or disagreeable physical environment such as high noise level and/or exposure to heat and cold - Occasionally – up to 20%</li>
<li>Exposed to electrical hazards; risk of electrical shock - Occasionally – up to 20%</li>
<li>Handles or works with potentially dangerous equipment - Occasionally – up to 20%</li>
<li>Travels to offsite locations - Occasionally – up to 20%</li>
</ul>
For the state of Massachusetts only, the pay range is $60K- $85K, depending upon qualifications, experience and other considerations permitted by law.&nbsp;
 Disclaimer: “Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.”
Our Benefits Include:
<ul>
<li>Medical, Dental, and Vision Insurance</li>
<li>Life Insurance</li>
<li>Short-Term and Long-Term Disability Insurance</li>
<li>401K with Employer Match</li>
<li>Paid vacation and sick time</li>
<li>Paid company holidays plus flexible personal days per year</li>
<li>Tuition Reimbursement</li>
<li>Health &amp; Wellness Programs</li>
<li>Flexible Spending Accounts</li>
<li>HSA Accounts</li>
<li>Commuter Transit Benefits</li>
<li>Additional Optional Insurance such as Pet Insurance, Legal Assistance, Critical Illness, Home and Auto Insurance to name a few.</li>
<li>Employee Discount Programs</li>
<li>Professional Training &amp; Development Programs</li>
<li>Career Advancement Opportunities – We like to promote from within</li>
</ul>
Our goal is to create a workplace where everyone feels respected, valued, and empowered to succeed as we understand that our success and innovation is enhanced by an inclusive and diverse workforce. Rexel USA (A VEVRAA Federal Contractor), and its affiliated companies, is an EEO/Disabled/Veterans employer. All qualified candidates will receive consideration for employment without regard to any characteristics protected by law.

Branch Manager

<h3>Job Description</h3>
Job DescriptionCompany Description 
Do you want to develop your career and make an impact in the fast-growth, fast-moving B2B technology space?
At Informa TechTarget, you’ll collaborate and grow alongside some of the industry’s most respected experts. You’ll work with leading brands and be exposed to world-shaping innovations. You’ll apply your energy and intellect to helping clients be faster to market and faster to revenue.
We’re a vibrant community of world-class practitioners – over 2000 colleagues strong – with offices in 19 locations around the world. We’re traded on Nasdaq and also part of Informa PLC, a global leader in business-to-business events, digital services, and academic research in the FTSE 100.
About Informa TechTarget
Informa TechTarget (Nasdaq: TTGT) informs, influences and connects the world’s technology buyers and sellers, to accelerate growth from R&amp;D to ROI.
With an unparalleled reach of over 220 highly targeted technology-specific websites and more than 50 million permissioned first-party audience members, Informa TechTarget has a unique understanding of and insight into technology markets.
Underpinned by those audiences and their data, we offer expert-led, data-driven, and digitally enabled services that deliver significant impact and measurable outcomes to our clients. We provide our customers with:
<ul>
<li>Trusted information that shapes the industry and informs investment</li>
<li>Intelligence and advice that guides and influences strategy</li>
<li>Advertising that grows reputation and establishes thought leadership</li>
<li>Custom content that engages and prompts action</li>
<li>Intent and demand generation that more precisely targets and converts</li>
</ul>
Our organization is committed to sustainability, diversity, wellbeing, and ethical working practices. Visit informatechtarget.com and follow us on LinkedIn.
Job Description 
This position is based in our&nbsp;275 Grove St, Auburndale, MA 02466, USA office.
The Account Manager, Portfolio position is part of the Global Portfolio Sales team at Informa TechTarget, responsible for managing high-value accounts that contribute to over 30% of the company's revenue. This team oversees a range of product lines and plays a pivotal role in driving growth across the business.
Key Responsibilities:
<ul>
<li>You will be assigned to a team that focuses on high-value accounts. In this role, you’ll work closely with a Strategy Director, who leads client management across Informa TechTarget's various divisions, and a team of Account Managers and Specialists. The goal is to drive revenue growth by expanding our footprint within assigned accounts through upselling at the product level or cross-selling into new lines of business.</li>
<li>Actively prospect into assigned accounts with the goal of multithreading, upselling, and cross-selling. You will work to expand business within current accounts and break into new areas, increasing our footprint and enhancing customer relationships.</li>
<li>Manage existing pockets of business, delivering on deals either sold by yourself, the Strategy Director, or collaboratively by the team. This includes renewing deals and ensuring ongoing client satisfaction while driving additional revenue.</li>
<li>Your role will have a dual focus: delivering on revenue targets through renewals and executing strategies to convert new business opportunities into revenue.</li>
<li>The Account Manager, Portfolio role is ideal for someone who thrives in a target-driven environment, enjoys working with high-value accounts, and has a passion for expanding business opportunities within a global portfolio.</li>
</ul>
Qualifications 
The ideal candidate will have demonstrated experience working with B2B technology marketing platforms, specifically:
<ul>
<li>Experience leveraging account and prospect-level intent data to drive marketing campaigns and sales enablement</li>
<li>Proven track record creating and managing webinar content across professional communities</li>
<li>Background in implementing targeted advertising campaigns to reach active B2B tech buyers</li>
<li>Experience developing or managing customized online environments for user engagement</li>
<li>History of participating in or organizing online summits featuring industry experts</li>
<li>Demonstrated ability to develop high-performance marketing assets for B2B technology audiences</li>
<li>Industry Knowledge Requirements</li>
</ul>
The successful candidate will possess in-depth knowledge of multiple technology sectors, including:
<ul>
<li>Cybersecurity</li>
<li>Cloud and IT Infrastructure</li>
<li>Data Management and Analytics</li>
<li>Networking</li>
<li>Storage and Data Protection</li>
<li>Unified Communications and Collaboration</li>
<li>AI Software and Services</li>
<li>Application Development</li>
</ul>
Preferred Qualifications
<ul>
<li>3+ years of experience in B2B technology marketing</li>
<li>Proven success using intent data to drive marketing and sales outcomes</li>
<li>Strong understanding of the B2B technology buyer journey</li>
<li>Experience working across multiple technology verticals</li>
<li>Demonstrated ability to translate technical concepts for various audience segments</li>
<li>Track record of successful campaign execution using marketing technology platforms</li>
</ul>
This role requires a versatile professional who can navigate the complex B2B technology landscape and leverage TechTarget's comprehensive suite of products to connect technology buyers with sellers effectively
 Additional Information 
We believe that great things happen when people connect face-to-face. That's why we work in-person with each other, or with customers and partners, three days a week or more. When you’re not spending time together in one of our offices or other workplaces – like at an Informa event – you get the flexibility and support to work from home or remotely.
We work hard to make sure Life at Informa is rewarding, supportive and enjoyable for everyone. Here’s some of what you can expect when you join us. But don’t just take our word for it – see what our colleagues have to say at&nbsp;LifeAt.Informa.com
Our benefits include:
<ul>
<li>Great community: a welcoming culture with in-person and online social events, our fantastic Walk the World charity day and active colleague groups and networks promoting a positive, supportive, and collaborative work environment</li>
<li>Broader impact: take up to four days per year to volunteer, with charity match funding available too</li>
<li>Career opportunity: the opportunity to develop your career with bespoke training and learning, mentoring platforms and on-demand access to thousands of courses on LinkedIn Learning. When it’s time for the next step, we encourage and support internal job moves</li>
<li>Time out: 15 days PTO rising to 20 after three years and 25 after six years, plus 10 national holidays, a birthday leave day and the chance to work from (almost!) anywhere for up to four weeks a year</li>
<li>Competitive benefits, including a 401k match, health, vision and dental insurance, parental leave and an ESPP offering company shares at a minimum 15% discount</li>
<li>Strong wellbeing support through EAP assistance, mental health first aiders, free access to a wellness app and more</li>
<li>Recognition for great work, with global awards and kudos programs</li>
<li>As an international company, the chance to collaborate with teams around the world</li>
</ul>
Salary for this position is $80,000 - $100,000 plus additional commission with OTE upwards of $160K.&nbsp;
This job posting will automatically expire 12/20/25.
We’re not solely focused on a checklist of skills. We champion energy and ambition and look for colleagues who will roll their sleeves up, join in and help make things happen. If it sounds like a match and you have most – although not all – of the skills and experience listed, we welcome your application.
If you would like to request reasonable adjustments or accommodations to assist your participation in the hiring process and, or in the advertised position, please inform the appropriate Talent Acquisition Partner for the role once they have been in touch. Your request will be reviewed and considered in confidence. At Informa, you'll find inclusive experiences and environments where all perspectives and backgrounds are welcomed. As part of this approach and our diversity and inclusion commitments, we are also formally an Equal Opportunities Employer. This means we base decisions on relevant qualifications and merit and do not discriminate on the basis of key characteristics and statuses, including all of those protected by law. Ask us or see our website for full information.
See how Informa handles your personal data when you apply for a job&nbsp;here.

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