Job Description
Job DescriptionDescription:
Position Type: Full-time, salaried
Work location: North Attleboro, MA office
Travel: 25%
Company Overview
Mosquito Shield is the leading residential mosquito and tick control service with over
100 owners across the United States. Each of Mosquito Shield’s locations are owned
and operated by independent local business owners. Founded in 2001, Mosquito Shield
has invested nearly two decades of research and development in the perfection of its
Mosquito and Tick Proprietary Blend™, which turns any treated property into a
mosquito & tick free zone by killing and repelling mosquitoes, ticks, and other harmful
outdoor pests. The company has since introduced its perimeter pest control service,
Perimeter Shield™, and special event service Event Shield™. Mosquito Shield offers
Franchisees proprietary systems and products, state-of-the-art technology and
analytics, and unique benefits like Mobile Route Management, custom marketing plans,
in-depth customer analytics and targeting strategies, and a Customized Business
Management Platform.
Position Summary
The Franchise Business Coach (FBC) reports directly to the Vice President of
Operations. In this role, you will work closely with franchise owners, providing guidance,
support, and strategic insights to help them build and sustain successful franchise
businesses. You will have the opportunity to collaborate with both established owners
and those new to the system. Regular communication with franchisees will be key to
addressing the seasonal needs of our business. Occasional travel for on-site visits will
be required. This hybrid position includes 3-4 days per week in person at our North
Attleboro office.
Responsibilities
· Serve as the primary liaison between franchise owners and the home office.
· Lead, inspire, and coach franchisees by promoting best practices and resolving
unique challenges.
· Provide comprehensive guidance on operations, covering leadership, marketing,
sales, and financial management to support the success of Mosquito Shield
franchises.
· Prepare, coordinate, and facilitate meetings aimed at driving brand growth and
increasing revenue.
· Establish and maintain effective communication with franchisees, fostering trust
and strong relationships.
· Assist in developing and delivering training materials, driving growth through
workshops, meetings, and other support initiatives.
· Contribute to the creation of marketing, sales, production, financial, IT, and training
programs for the franchise system.
· Lead regular calls with franchisees and conduct occasional field visits to ensure
alignment and support.
· Organize and oversee franchise functions to build morale, enhance
communication, and strengthen team dynamics.
· Conduct routine Profit and Loss (P+L) / Forecast reviews with franchisees.
· Other duties as assigned.
Requirements
· 3+ years of business coaching experience, ideally within a Franchise organization
· 3+ years of achieving business goals
· Ability to influence and drive change using an assertive yet collaborative leadership
approach
· Strong communication skills, including written and verbal
· Strong problem-solving skills and an ability to use independent judgement and
discretion
· A strong desire to meticulously manage details
· Proactive and able to work independently and build trust with key stakeholders
· Proven ability to execute effective priority management
· Bachelor’s degree in a business-related field preferred
· Ability and willingness to travel up to 25% of the time
Why Join Us?
We offer a flexible, supportive work environment where you can make a meaningful impact on franchisees' success. Our benefits include:
- Medical, Dental, and Vision Insurance
- Long-Term and Short-Term Disability Insurance
- Supplemental Life Insurance
- 401(k)
- Generous Paid Time Off
Equal Opportunity Employer
Five Star Franchising is an equal opportunity employer. Hiring decisions are made without regard to race, color, creed, religion, sex, pregnancy, sexual orientation, gender identity, age, national origin, ancestry, citizenship status, disability, veteran status, genetic information, or any other basis protected by applicable federal, state, or local law.
Reasonable Accommodations
Qualified individuals with disabilities may be entitled to reasonable accommodation under the Americans with Disabilities Act and applicable state or local laws.
Requirements:
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